All reviews
Location view and pool
Lack of facilities in the hotel, the staff weren’t so attentive
The food was excellent. The sky bar was also excellent and the entertainment was also really good and appreciated.
At times, the service on the skybar by a couple of the waiters wasn't the best considering the bar was about 20% occupied. A snack order didn't get put through/was forgot about and on a couple of occcassions the service was a tad slower than it might have been given the lack of people at that time in the bar. I note however that most of the time the service was good. The above issues were minor in...Read more
A well appointed hotel, with good facilities. It's clean and very comfortable and one of the few establishments that we stayed in on our three-week trip that actually lived up to its pictures. It has a stunning view of Kandy. Of all the places we stayed in, this was one of the best.
We found the restaurant/dining service appalling throughout Sri Lanka. It's not uncommon to wait up to 40 minutes or longer for your order. As a more upmarket hotel, we had hoped the service ethic would be better. But it isn't. Be prepared for orders that don't come and food that takes a very long time to arrive.
Very clean and great staff
Wi-Fi extremely slow. Pool is very small and not in a convenient location as we have to walk through dining area to and from the pool
I had an absolutely fantastic stay at this hotel. From the moment I arrived, the service was impeccable. The staff were incredibly welcoming, professional, and always went out of their way to make sure I was comfortable. Whether it was the front desk, housekeeping, or the restaurant team, everyone was friendly and attentive without being intrusive. The accommodation itself was top-notch—clean, spa...Read more
Great views across Kandy from all rooms and the restaurant
Clean, nice balcony, good nice staff, breakfast and food was okay, great view of town
Expensive for what it was, tiny food portions, a little out the way, just expensive for what you’re getting
“The hotel has a great location with a wonderful view. The room, bed, and bathroom were clean and comfortable. The staff were attentive and friendly. The food was delicious. I definitely recommend it.”
Absolutely great hotel with fantastic rooms, great view and gorgeous breakfasts. Unbelievably nice and super large pool that invites you after sight sseing trips, especially after hiking up the lion rock in Sighiriya.
Since it is a bit far from town, you need tuktuks to get to the sights or to dinner outside - which is an experience we did like, though.
It was the way we liked it
