All reviews
Everything! -Location -Friendly staff -Newness of the building but had Sri Lankan charm -View of Kandy from the lobby, restaurants and our room -Bed was amazingly comfortable -Overall value -Delicious breakfast, lunch and dinner -Spacious room and bathroom
Nothing- I wish the other hotels we stayed in around Sri Lanka for the same price were as nice
The Grand Serendib in Kandy truly lives up to its name, a rare find that exceeds expectations. The dinner buffet was exceptional, offering a spread that rivaled fine dining with both variety and quality. Our room was the perfect blend of comfort and elegance, and the view from the balcony was nothing short of breathtaking, a serene panorama that made every moment feel special. A memorable stay in ...Read more
We arrived late but were able to order dinner at the hotel. The room was very spacious. The staff were friendly and helpful.
The hotel was the most expensive that we stayed in during our stay in Sri Lanka but the least impressive in terms of design and feel. I think it is a bit over priced but then we struggled to find better in Kandy.
Staff were nice!
Not sure how this is a 5 star hotel. It’s old and drab. The room had stains over the chairs and bedsheets. The carpets in the hallways look like they are from the 80s.
Everything, especially the breakfast
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Great views, spacious rooms, very attentive staff, lovely rooftop bar
The breakfast buffet was adequate but could have been better
The staff were nice on arrival. we were upgraded to a room with two beds and a great vue with a balcony The room was big and clean modern tv and good ac the bathroom was clean The food was nice the pool had a great vue it feels like it was more of a photo of peace. free parking was helpful Surprisingly, quite at night The best sleep we had in Sir lanka, the beds and pillows were great.
On arrival, my friend filled out a form at the request of the staff. There was an allergy section where my friend wrote that he was allergic to onions. We informed the staff when we ordered, but he still received two courses with onions in them. However, he did get refunded for the dishes that contained onions. The following night, the exact same thing happened; it was the same staff serving us, a...Read more
Good quality hotel in a great location with lovely views
Wonderful hotel, with a great restaurant for breakfast and dinner.
Infinity pool Breakfast Rooms Staff
Pillows were hard
