Grand Orchardz Hotel Kemayoran Jakarta
4 stars
8.7
Very good
(1113)
4 stars
Updating price...

Grand Orchardz Hotel Kemayoran Jakarta

4 stars
Jalan Rajawali Selatan Raya 1b, Jakarta 10720
8.7
Very good
1113 reviews
Updating price...

Overview

Rating
Jakarta hotel in Old Jakarta with a full-service spa and area shuttle service Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additi…Expedia Group
Jakarta hotel in Old Jakarta with a full-service spa and area shuttle service Along with a full-service spa, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Grand Orchardz Hotel Rajawali Kemayoran offers 175 air-conditioned accommodations with minibars and safes. 52-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily. Recreational amenities at the hotel include a sauna.Expedia Group
Rating
8.7
Very good
Based on 1113 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood - Sawah Besar

Jalan Rajawali Selatan Raya 1b, Jakarta 10720

What's nearby

  • Jakarta International Expo0.48 mi

Reviews

8.7
Very good
1113 verified ratings
Wonderful
668
Very good
228
Good
95
Okay
59
Fair
21
Mediocre
13
Poor
30

Summary of reviews

Guests say
Guests have mixed feelings about their stay, with many praising the breakfast variety and taste. However, there are significant complaints regarding service quality and cleanliness, with some guests experiencing issues such as dirty rooms and unresponsive staff. Overall, the hotel has potential but needs improvements in service and maintenance.
AI-Generated from customer reviews
Breakfast7.5 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

10
Wonderful
Goh, May 2025
Pros (+) All staffs (Main hotel enterance staffs), (check in service counter staffs), (Level 1 breakfast service staffs) & (Room service staff) all were very curteous, poilet and their services were excellent and well commended.
Cons (-) NA.
8.0
Very good
Tommy, Apr 2025
Pros (+) Value for money, parking, staff very helpful
Cons (-) I asked for ear cotton and face towels, got ear cotton, many many tea bags, no face towels
10
Wonderful
Santa, Apr 2025
Pros (+) Breakfast is amazing...tasty food, and the staff in the restaurant event they are still in On Job Training do the perfect job.
9.0
Wonderful
Helena, Apr 2025
Pros (+) I highly recommend this hotel to anyone traveling to Jakarta for a concert or event at the Expo. It's really close—just a 3-minute, very affordable taxi ride away. The staff are exceptionally friendly and attentive, the rooms are always clean, and the bed is super comfortable. I accidentally left my jacket at the hotel, and they kindly delivered it to another location without any hassle—I’m truly ...
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9.0
Wonderful
Angela, Apr 2025
Pros (+) Excellent Facilities and service. Appreciated the welcome message and how they accommodated rooms close to each other. My whole family enjoyed the staycation.
Cons (-) Breakfast could tante better
10
Wonderful
Anonymous, Mar 2025
It was a pleasant experience, the room is clean and nice the breakfast is also good but unfortunately the access to parking lot is kind of difficult and a little bit unsafe in visitor pov hope they can improve this
9.6
Wonderful
Anonymous, Mar 2025
I recently stayed at Grand Orchardz and was absolutely blown away by the combination of excellent service and incredibly reasonable prices. From the moment I arrived, the staff were warm, welcoming, and genuinely eager to help. Check-in was swift and efficient, and any questions I had throughout my stay were answered promptly and thoroughly. The room looks luxurious, was clean, comfortable, and we...
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10
Wonderful
Anonymous, Mar 2025
Nice place, but little parking spot
9.6
Wonderful
Anonymous, Mar 2025
Very clean and helpful staff. As I travel with 2 kids for a 4-night stay, I'm very happy because there is self-service laundry provided at the level 3 hotel. As we wait for laundry, we can use a sauna bath and gym just next to the laundry area at the same floor.
9.6
Wonderful
Anonymous, Mar 2025
Thanks to the very kind staff helping us to get a better room with a view and separated bed without any extra charges. Thanks to Ode and Della for your help.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.