All reviews
Very good situation, near historical center Design of the room Slippers and bathroom robe provided Very good breakfast It was my second time in this hotel
There was a kettle problem in my room
Excellent location, nice rooms
Reception not always understand English, lacks flexibility, nightclub not working, their Happy cafe seems empty and so casino as well, but overall its a decent hotel!
Great location and facilities, we enjoyed the pool and spa. The breakfast was excellent. Happy Restaurant was fun too. Short walk into town and tourist spots. Large rooms helpful staff
It is a little tired now and could do with a refurb, it is big hotel so very impersonal but that suited us
We did not like at all the bathtab, it is very high and wide very dificult to get in and out. It is not for old people.
Good location, restaurant Happy next to hotel, swimming pool, large room, friendly staff at reception desk
Unfriendly staff in restaurant, poor breakfast, overused beds - uncomfortable sleep causing backache!
We were upgraded to a luxury room that was large and very comfortable. Location and free car parking were excellent. Staff were courteous and we loved our stay at the hotel. Breakfast was very good indeed.
The only thing we didn’t like was the shower as we both struggled to step into the bathtub which has a very high bath side. I accept this is an age thing for us but a walk in shower is more user friendly.
Very smart room. Not too expensive. About 15 minutes walk over the footbridge into central town. Swimming pool. Very big modern hotel.
Not in the centre of Plovdiv - but 15 minute walk into centre
Perfect location, exceptional breakfast, lot of gluten and sugar free options, clean rooms, friendly staff.
Perfect location.
There aren’t any slipper in the room
The music is terrible—too loud and omnipresent. For example, if you sit on the terrace at Café VIENNA, there’s music playing even outside! It’s very loud and of poor quality. Please understand that in a four‑star hotel, guests—especially foreigners like us—expect silence. Yet there is noise everywhere: on the upper floors, in the restaurant, even in the lobby there is music. It makes conversation ...Read more