All reviews
The staff is exceptional, knowledgeable, polite, and professional. The historical building was beautifully restored, the hotel has a soul now.
To my liking, the mattress was a bit too firm, and the duvet was too thick, making it too warm. Again, this is personal preference, nothing against the hotel.
The interior and facilities, especially the spa, were amazing and a great value for the money. It was very convenient as well, that we could have two pets with us and even though an additional charge, we got bowls and beds provided. The room made a big impression and it was quiet considering the view at Piotrkowska street. The view from the 4th floor is beautiful
After i decided not to proceed with the voluntary preauthorization for the mini bar and restaurant, and already after my check in, the cleaning personnel came in and close the bar with the key and wiped out everything to eat/drink that was laying on the shelf. It just seemed a bit rude to do it is such a abrupt way. Especially while i made my special request and wrote down that the occassion was m...Read more
Lovely rooms, excellent spa, very good breakfast (8.5/10 on thetravelbreakfastblog.com)
It was the best hotel I've ever been. All facilities, from the rooms to the spa, from the gym to the restaurant, from the food to the bar are incredibly high standard. the style of the building and the cure of every minimum detail was beyond any expectation! I will keep going to Grand Hotel and I highly recommend it.
Design is amazing
Stuff at the reception was not welcome and attentive. I was surprised we havent got any sweet souvenir, cause I was staying over there for my birthday.
Everything was perfect! Staff extra client orentated 🙂 thank you! Wish all the best to hotel and all team
Stunning interior, spacious room, comfortable beds, big bathroom, L'Occitane toiletries, great spa and wellness zone with long opening hours, friendly and professionall staff.
We're completely satisfied with our stay.
