All reviews
Lovely and huge Grand Hotel style rooms, in line with the other great locations they have in Poland! Felt super welcome and proposed an upgrade, which significantly enhanced my gratitude to the staff
Maybe just a small point in regard to the pillows softnesses- but that’s purely preference
The building, architecture and design details were impressive. Sexy, cool hotel. Cool spa area. Great for romantic getaways. Great location. Restaurant service was excellent.
It’s not really suitable for alone, business travellers. It’s not a cozy and comfy hotel. It’s rather a posh fancy hotel. In fact not too expensive pricewise but the general vibe was a bit too cool for my taste. Examples: there is no sandwich or other practical food option in the room service menu. All you get is gourmet options. Bathroom heating was good but room heating not so much. Reception st...Read more
Grand hotel is very nice place to stay for work and leisure. Location is great, parking for guests available in front of the entrance. Staff is very helpful and kind. Great SPA and fitness facility.
There is nothing that I did not like at that hotel. Everything was exceptional.
The room quality, service and breakfast!
No clear rules on how to use SPA upfront.
The staff is exceptional, knowledgeable, polite, and professional. The historical building was beautifully restored, the hotel has a soul now.
To my liking, the mattress was a bit too firm, and the duvet was too thick, making it too warm. Again, this is personal preference, nothing against the hotel.
The interior and facilities, especially the spa, were amazing and a great value for the money. It was very convenient as well, that we could have two pets with us and even though an additional charge, we got bowls and beds provided. The room made a big impression and it was quiet considering the view at Piotrkowska street. The view from the 4th floor is beautiful
After i decided not to proceed with the voluntary preauthorization for the mini bar and restaurant, and already after my check in, the cleaning personnel came in and close the bar with the key and wiped out everything to eat/drink that was laying on the shelf. It just seemed a bit rude to do it is such a abrupt way. Especially while i made my special request and wrote down that the occassion was m...Read more
Lovely rooms, excellent spa, very good breakfast (8.5/10 on thetravelbreakfastblog.com)
It was the best hotel I've ever been. All facilities, from the rooms to the spa, from the gym to the restaurant, from the food to the bar are incredibly high standard. the style of the building and the cure of every minimum detail was beyond any expectation! I will keep going to Grand Hotel and I highly recommend it.
Design is amazing
Stuff at the reception was not welcome and attentive. I was surprised we havent got any sweet souvenir, cause I was staying over there for my birthday.
