Grand Hotel Guayaquil, Ascend Hotel Collection
9.1
Wonderful
(2134)
4 stars
Updating price...

Grand Hotel Guayaquil, Ascend Hotel Collection

4 stars
Boyaca 1615, Guayaquil 090307
9.1
Wonderful
2134 reviews
Updating price...

Overview

Experience the local flavor of the tropical gateway to lush Pacific beaches and the beautiful volcanic Galapagos Islands when you stay at the Grand Hotel Guayaquil, an Ascend Hotel Collection Member. Amenities include free WiFi, meeting space and a r…Choice Hotels
Experience the local flavor of the tropical gateway to lush Pacific beaches and the beautiful volcanic Galapagos Islands when you stay at the Grand Hotel Guayaquil, an Ascend Hotel Collection Member. Amenities include free WiFi, meeting space and a restaurant. Guest rooms feature a microwave and refrigerator, work area, coffee maker, flat-screen TV and in-room safe. We are near the Guayas River, Captain Morgans Pirate Ship, San Marino Shopping Mall and the Malecon 2000 boardwalk. Have a memorable, authentic experience in Ecuador at our neighborhood hotel in Guayaquil. Pets are Allowed.Choice Hotels
9.1
Wonderful rating
Based on 2134 verified guest reviews

Available rates

Sun 6/8
Mon 6/9

The neighborhood - Downtown

Boyaca 1615, Guayaquil 090307

What's nearby

  • Catedral Metropolitana de Guayaquil0.06 mi
  • Parque Seminario0.13 mi
  • Museo Nahim Isaias0.26 mi
  • Torre del Reloj0.31 mi
  • Barco Pirata Morgan0.36 mi
  • La Rotonda0.42 mi
  • Simon Bolivar Statue0.1 mi
  • Biblioteca Municipal de Guayaquil0.18 mi
  • Muy Ilustre Municipalidad de Guayaquil0.29 mi
  • Malecon 20000.34 mi
  • Parque Centenario0.39 mi
  • Crystal Palace0.57 mi

Reviews

9.1
Wonderful
2134 verified ratings
Wonderful
1462
Very good
330
Good
181
Okay
65
Fair
45
Mediocre
18
Poor
33

Summary of reviews

Guests say
Guests appreciated the hotel's location, noting its proximity to tourist attractions and beautiful views. However, many reviews highlighted poor service, with complaints about unhelpful staff and issues with reservations. Cleanliness was generally praised, but some guests mentioned minor issues. Overall, while the hotel has potential, the service needs significant improvement.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness8 out of 10
Service1.5 out of 10
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Score by provider

All reviews

10
Wonderful
Dayaram, Jun 2025
Pros (+) Very central location, exceptionally clean, great facilities and wonderfully helpful staff.
Cons (-) Noisy air conditioning.
8.0
Very good
Odhran, May 2025
Pros (+) Nice hotel, staff are very friendly and helpful. Allowed us to check in at 12:30 which was amazing after arriving from a night bus. Breakfast was very nice and could rent paddles for the squash court.
Cons (-) Room was slightly dated, no smart TV and very basic channels. Don’t think pool is heated and it was quite overcast in Guayaquil so we didn’t end up using it. Aircon in room was a bit noisy but overall a nice stay.
10
Wonderful
Brandon, May 2025
Pros (+) Great hotel near most of the best attractions in the city.. the pool was absolutely amazing!
Cons (-) Everything was nice no complaints
8.0
Very good
Dan, Apr 2025
Pros (+) Stayed here before a flight to the Galapagos. Free shuttle service from the airport and nice facilities including an onsite bakery, restaurant and bar!
9.0
Wonderful
Katharina, Apr 2025
Pros (+) Great pool and most helpful staff with all our requests!
Cons (-) There could have been more vegan options or healthier options like veggies/salad and additional spreads at the breakfast buffet.
8.0
Very good
Marianne, Apr 2025
Pros (+) Location. Rooms were very comfortable and clean. Hotel swi.mingbpool fantastic
Cons (-) Nothing
10
Wonderful
Elias, Apr 2025
Pros (+) Service
Cons (-) Parking
8.0
Very good
Irene, Apr 2025
Pros (+) The pool, restaurant and the sport facilities on the roof.
Cons (-) The hotel is big so it takes some walking time to get to your room. The staff were friendly but forgot a lot. We had to pay for a late check-out. Later the receptionist called our room to tell us we had missed regular check out. Then he also asked us what time we were leaving, even though he just called us a taxi to take us to the airport an hour later... That was a bit annoying.
10
Wonderful
Jeff, Apr 2025
Pros (+) Location ⁸
10
Wonderful
Claudette, Apr 2025
Pros (+) Breakfast as usual was great..
Cons (-) I was surprised at the 50% increase in the cost of the room I had from one year to the next .

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.