All reviews
The staff treat you like Royalty Thank you
Were used to bigger rooms Hanoi is different
Good location, good breakfast, good view and very welcoming staff
Maybe coffee can be better
Everything. Lilly and Thomas gave us a great welcome, with some delicious juice. The room was stunning with a great view. All of the staff in the restaurant were amazing, especially Hannah, and couldn’t do enough for us! We will most certainly be back.
My only negative is that we didn’t stay longer
Staff were great, especially Jack who gave great recommendations, I liked that he gave a few options for things like coffee shops, so you could take a pick
Only mild issue was conflicting music with next door on the roof, but not really under their control
The service and the location were outstanding.
Location Comfy beds Great staff Very helpful
None
The location is fab, very central for the Old Quarter. Staff are super helpful and the spa is great. Rooms are comfy and a good size. Roof top bar is a bonus too. If basing yourself here, you can walk to a lot of the sightseeing sites. There are also a few really good food spots nearby. They were happy to look after our luggage whilst we did an overnight trip to Ha Long Bay, which saved dragging a...Read more
Great location and a wonderful stay.
We think this was one of the best boutique hotels we have stayed in.
Superb breakfast, good splash roof top pool. Room was quite small, but well designed and equipped. We liked sound isolation in the room.
Perfect welcome, perfect room, perfect service (even during the night). Perfect management level monitoring.
The only thing I can mention is the topper between the 2 matrasses. I asked to remove the thick topper. there was no hard topper available, so I was constantly laying in a ditch in the middle of my two matrasses.