Grand Fiesta Americana Queretaro
4 stars
8.9
Very good
(456)
4 stars
Updating price...

Grand Fiesta Americana Queretaro

4 stars
Blvd Bernardo Quintana 4050, 76010 Santiago de Querétaro, Queretaro de Arteaga
8.9
Very good
456 reviews
Updating price...

Overview

Rating
If what you are looking for hotels in Quertaro, Mxico, for a perfect stay in a contemporary ambience, then this is the hotel for you. Here, you will find warmth, informal luxury and comfort in each of our 173 Mexican-style rooms. Our presence gives tiHotelier/iStay
If what you are looking for hotels in Quertaro, Mxico, for a perfect stay in a contemporary ambience, then this is the hotel for you. Here, you will find warmth, informal luxury and comfort in each of our 173 Mexican-style rooms. Our presence gives the city's most prestigious residential and commercial areas a decided edge with its architecture that evokes that of the great haciendas, the roots of legends and symbols of tradition. Surrounded by two shopping malls (Plaza Bulevares and Plaza Parques) and located on one of Quertaros main access routes, which lead to the main industrial parks, the Grand Fiesta Americana Quertaro boasts interior walls lined with onyx and paintings by Queretaran artists, a detail that shows that luxury and authenticity can exist side by side. Unique hotel benefits To start with, we offer an exclusive, private floor with personalized reception (we are the only hotel in the city with a Concierge service), as well as a terrace with a beautiful view of the city. We also provide you a VIP executive room and lounge area. On this floor, you will enjoy a continental buffet breakfast, afternoon snacks and a complimentary beer. Discover the best example of pleasant minimalism in your room.We remind you that the check-in time is from 3:00 PM. Check-out is at 12:00 PM. We suggest you use our express check-out service.iHotelier/iStay
Rating
8.9
Very good
Based on 456 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood

Blvd Bernardo Quintana 4050, 76010 Santiago de Querétaro, Queretaro de Arteaga

Reviews

8.9
Very good
456 verified ratings
Wonderful
280
Very good
69
Good
63
Okay
18
Fair
13
Mediocre
5
Poor
8

Summary of reviews

Guests say
Guests appreciated the cleanliness and comfort of the beds, as well as the friendly staff. However, there were significant complaints regarding service quality, unexpected charges, and the value for money, leading to a negative overall impression for some guests. The location was also noted positively, with good access to amenities.
AI-Generated from customer reviews
Cleanliness8.5 out of 10
Bed Comfort8 out of 10
Location7.5 out of 10
Value for Price1.5 out of 10
Service1 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

10
Wonderful
Rosa, Jan 2025
Pros (+) Very comfortable facilities, great location, tasty buffet breakfast and diligent, friendly and efficient staff (specially Señora Irma preparing omelette at breakfast)
10
Wonderful
Rosa, Dec 2024
Pros (+) Excellent facilities, beautiful, quiet rooms, great service.
10
Wonderful
Amer, Sep 2024
Pros (+) Breakfast was amazing. Staff were so friendly and helpful.
7.0
Good
Ana, Jul 2024
Pros (+) Very clean, good service, great location
Cons (-) Very noisy, the air conditioning made noise all night as well as the pipelines… terrible
5.0
Fair
Jonathan, Jun 2024
Pros (+) Clean well appointed room.
Cons (-) WiFi was very poor- difficult to access and unreliable.
7.0
Good
Gordon, May 2024
Pros (+) Overpriced
Cons (-) I didn't like that I was charged for coffee in my room. Bury the cost in the bill but don't put it on my mini bar bill. Costs for the mini bar were far higher than comparable hotels.
10
Wonderful
Hideki, Nov 2023
Pros (+) The location is excellent and the staff is very kind. The food at the restaurant is also very good!!!
Cons (-) The staff offered my an "upgrade" to the Club Floor with breakfast included. The rooms and amenities are exactly the same and the food was just ok. I will skip this next time and stay at a normal room. I'd rather order room service.
9.0
Wonderful
Gohar_khan, Oct 2023
Pros (+) Excellent location just on the outer skirts of the centre, so not too crowded area. Excellent breakfast bar and very comfy room
9.0
Wonderful
Juliana, Oct 2023
Pros (+) Location and facilities
Cons (-) Check in process, too long of a wait, had to wait long for our room even though it was long after 3pm
9.0
Wonderful
Shing, Oct 2023
Pros (+) Excellent location
Cons (-) Drinks snacks laundry bags should be replenished on daily basis

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.