All reviews
Beautiful, friendly staff and nice room
The water in shower and bath stunk and the pillows were not very good. Gave me a sore neck
Staff and services were exceptional and great value
Bed was uncomfortable
Amazing and Spacious room, Breakfast was very good specifically offering Indian breakfast. Locationwise it was great.
Cleanliness in Wash Area was not at par.
The service staffs are polite and helpful. The property is clean. I would like to mention Nabila at the reception , she was very helpful and did a great job. She helped us with the transport recommendations as we had special needs. She took care of our special needs while staying at the hotel.
The breakfast spread was not as expected. There are not many vegetarian options.
The hotel was absolutely gorgeous and the hotel room was spacious and so comfortable. Check in was a breeze and the staff were so friendly, helpful and accommodating. There was even a staff who went around to the checked in rooms to check if we needed anything to be topped up in our room (e.g. water, toiletries) which was honestly surprisingly because I’ve stayed in a few 5 stars hotels before and...
Nothing. Everything was perfect.Read more
Clean room and luxurious feel
There is 3 Restaurants and 1 cafe which are located in the Hotel facilities
Great breakfast, very kind staff, excellent gym.
The pillows and In-room dining breakfast were exceptional.
Most of the food was disappointing (macaron at el Bombon, club sandwich in the lobby lounge, chinese food at the Chinese outlet). From a western brand with such high F&B prices, I expected better. It was barely OK: taste and texture were totally off but I didn't get sick. I also found it annoying that most staff systematically ask you for an individual and lengthy trip advisor review through a QR ...Read more
Every thing was good
The club lounge was not comfortable: dim and dark without fine seating.
I recently had the pleasure of staying at the Gran Melia Hotel in Jakarta, and I can confidently say that it exceeded all expectations. From the moment I arrived, the experience was flawless. The hotel’s design is simply stunning – a perfect blend of modern elegance and sophisticated comfort. Every corner of the property reflects impeccable taste, creating a welcoming atmosphere that felt like a l...
