All reviews
First impression on entering the hotel is the style of the Grand Hotel, so quite impressive (although it's quite modern.) the room was comfortable with good storage. The breakfast was quite good with reasonable choice. Parking was easy and free in the public parking opposite (mid-September) The chairs in the central patio area were comfortable.
The staff generally appeared miserable, reception, bar and dining room. Rarely a smile. We have reasonable Spanish so this wasn't the issue. End of season blues? We had booked half-board 5 nights - the evening meal certainly was not Gran Hotel style. Limited choice, very little vegetables, desserts all of a "bought-in" style. Very few vegetables and I wondered generally how much was cooked on the ...Read more
The spa is a UNESCO world heritage site since the Roman baths were discovered. And it is so worth the visit! The staff are incredibly friendly and helpful, really lovely people.
It was all lovely.
The termal baths, the garden, park and swimming pool
The village, the environment of the hotel A magnificent hotel in an ugly village!
A beautiful building, lovely staff and ambiance,
Unfortunately, the restaurant and bar foid are not goid. This was our fourth visit and tge situation has not improved. Dinner is unacceptable, cold basic and just plain. The wine included in price is undrinkable. The breakfast was good with so much choice. The bar food and main restaurant just terrible.
We had lunch in the restaurant on the day of our arrival. It was disgusting! We had to send it back uneaten. The “leg” of lamb was served up as chunks of meat like tinned dog food. I ate my salmon tartare but I didn’t like it at all. The breakfast was ok but you had to pay extra for the fresh orange juice! The restaurant overlooked an abandoned building site, so we asked for a table away from the ...
Amazing building! Room was comfortable and well-appointed. Hotel private parking was good, though expensive. Breakfast was comprehensive and good. Check-in and check-out were easy and friendly.
The view was a bit disappointing - we had hoped to be able to see the lake and gardens, but there was nothing much to look at. The restaurant seemed rather expensive.
The hotel is really nice and clean. Beautiful and stylish hotel, you can feel the luxurious feeling. The meals were really good and with variety. The breakfast buffet was really nice and completed. The rooms were impressive, plenty of space, nice bathrooms, extraordinary shower. The beds were really comfy , helping to relax. All the staff was friendly, professional and helpful.
Everything was perfect.
A stunningly beautiful hotel with friendly staff, food was ok. The waitress Luisa, was fantastic, spoke a little English and was lovely, the bar staff too were excellent
If they could just serve vegetables with the food and vary the menu it could be even better than the stay is at present
Very basic like stepping back in time truly Spanish not a word of English
Restaurant not open until 9 o'clock
Art Deco style building and decor created glamour.
Restaurant food and style very disappointing, Covid regulations partly to blame but expected higher standard of food and wine in the main restaurant.
