All reviews
Large suite with living/dining/kitchen and large balcony. Bedroom with walk through wardrobe and ensuite bathroom. 2X TVs. Restaurant lovely and food and wine very good. Short walk to shopping area and restaurants.
Breakfast good but could maybe have more usual optionss.
Clean Location Spacious rooms
No laundry service in the weekend Difficult or impossible to book a massage Swimming pool is too small Not all the staff is friendly Above really needs to be in order for a five star hotel at this price point
Good sized room with comfortable bed
Quality of the breakfast not great and badly organised. Often buffet items are not replenished promptly or the cups or glasses or plates run out. You can get an omelet but not without asking. You apparently get 2 free coffee pods per stay regardless of the length of stay - how weird is that. Neither the coffee nor bathroom toiletries are replenished...
Spacious room, comfortable bed and a good shower.
2 coffee pods per stay.... really. The longer you stay the less you get. Bathroom amenities not replaced during the stay The 2 smallest possible bottles of water as "complimentary ". Breakfast not great and not well organised. Ate in restaurant 1 night. Won't be doing it again
Good breakfast, good location. Responsive staff. Nice pool area and gym.
Could have offered water in rooms
Ease of parking. Warmth of reception. Very friendly and welcoming staff. Design and layout of room - spacious.
Breakfast could be better, with improved selection of breads and juices. Frigobar needs to be restocked after a night’s visit, especially if guests are staying more than one night..
Good location for most things. Safe neighborhood with some of the best restaurant options in town in walking distance. Friendly staff. Clean bathrooms, spacious rooms. Decent breakfast. Great value, especially if you need some extra space for working.
Nothing.
I like the location that it's safe and quiet. Also, I'm a runner so I like that it's close Ibirapuera park. Also the location is close to some nice restaurants and tourist attractions like MASP, Parks etc.
I find that the breakfast selection is not exceptional. They serve the same thing almost everyday. The coffee is too strong and the coffee machine for special coffee is always broken or maybe I just don't understand what there staff is telling me. It would also help if there is someone in the restaurant that can speak fluent English for the non Portuguese speaking guests. I speak a little Portugue...Read more
The staff were excellent. They helped me when KLM failed to put my luggage on the plane that got me to Sao Paulo. The room was excellent. The hotel, in general, is very good. The restaurant is decent. The location is very good. The staff were the standout.
Nothing.
The breakfast was fantastic. Coffee made to order if desired. Omelettes made to order. Huge buffet with wonderful fruits, yogurts, cakes, pastries, and way more items than one could possibly eat. They changed the offerings daily and the service was very fast.
Nothing to complain about.
