Gastwerk Hotel Hamburg
4 stars
9.0
Wonderful
(2381)
4 stars
Updating price...

Gastwerk Hotel Hamburg

4 stars
Beim Alten Gastwerk 3, Hamburg, Hamburg
9.0
Wonderful
2381 reviews
Updating price...

Overview

Hotel with a full-service spa, near Altonaer Balkon Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, spa services, and a business center. GastwExpedia Group
Hotel with a full-service spa, near Altonaer Balkon Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, spa services, and a business center. Gastwerk Hotel Hamburg offers 141 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.0
Wonderful rating
Based on 2381 verified guest reviews

Available rates

Sat 6/7
Sun 6/8

The neighborhood - Altona

Beim Alten Gastwerk 3, Hamburg, Hamburg

What's nearby

  • Adolf-Jaeger-Kampfbahn17 min walk

Reviews

9.0
Wonderful
2381 verified ratings
Wonderful
1414
Very good
518
Good
289
Okay
81
Fair
52
Mediocre
19
Poor
13

Summary of reviews

Guests say
Guests appreciated the cleanliness and quality of the breakfast, often highlighting the friendly staff during breakfast service. However, there were several complaints about the service at the front desk and issues related to value for money, with some guests feeling that the hotel prioritized financial gain over customer satisfaction. The location and atmosphere received positive remarks, making it a pleasant stay overall despite some drawbacks.
AI-Generated from customer reviews
Breakfast9.5 out of 10
Cleanliness9 out of 10
Location8.5 out of 10
Service3.5 out of 10
Value for Price3 out of 10
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Score by provider

All reviews

8.0
Very good
Nina, May 2025
Pros (+) Polite staff, decently-sized room, very clean with a personal touch. Cozy lounge spaces. Very modern feel and located close to a very cool neighborhood.
Cons (-) Unfortunately, you always hear when people in the next room have a conversation. This was quite surprising as the hotel doesn't initially give the impression that the soundproofing is that bad.
10
Wonderful
Stuart, May 2025
Pros (+) The lifts were really fast - rare in hotels, and a great time-saver. The unique engineering architecture was constantly stimulating. The staff were exceptionally helpful, above and beyond our expectations.
Cons (-) The refrigerator in our room was barely cold enough for my wife's medicines to be kept safely. While the mattresses were superb, the pillows were far too soft.
5.0
Fair
Daisy, May 2025
Pros (+) Has lots of potential to be a lovely hotel.
Cons (-) Definitely not worth the price at all, I would recommend staying elsewhere in a better location with better value for money. Photos were not of the correct room and felt extremely let down after asking the staff why the room wasn’t as advertised
10
Wonderful
Bridie, May 2025
Pros (+) Gorgeous , original decor.
Cons (-) Being questioned quite intensely about my room number at breakfast!
8.0
Very good
Ilia, May 2025
Pros (+) The hotel impresses with its exterior and interior design. The rooms are relatively large. It would probably be interesting to spend more time in the hotel premises. The hotel is relatively easy to reach by public transport S-Bahn and bus, even at night.
Cons (-) The room is poorly ventilated, there is no access of fresh air from outside. The shower has a very weak pressure and strange adjustment. Finally, the mattresses on the bed were very disappointing: I fell into the mattress like in an old bed. Maybe this is to some people's liking, but I definitely do not.
10
Wonderful
Björn, Apr 2025
Pros (+) Classy, cool and welcoming property with great facilities and lovely rooms.
10
Wonderful
Roland, Mar 2025
Cons (-) Breakfast quiet limited options
10
Wonderful
Annelie, Mar 2025
Pros (+) Extreme nice and attentive staff which makes you feel well. Rooms were generous and well designed. Great restaurant with delicious food. Breakfast was excellent. Everything was over expectations!
9.0
Wonderful
Neil, Jan 2025
Pros (+) Nice style to the hotel, big bedrooms, high quality restaurant and good bar menu. Lovely staff. Reasonable value
Cons (-) Need more lights in the bedroom
9.0
Wonderful
Justin, Dec 2024
Pros (+) Great property, spacious, looks good, great restaurant and bar and comfortable room!

Amenities

  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.