All reviews
Location, size of bed, bathroom, artwork, breakfast, staff pleasant
Lack of water just one bottle on arrival nothing second day. Temperature outside was 36c. For 5 star you would normally expect complimentary. The coffee pods you had to pay for but 3 in 1 sachets were free but limited. TV remote as others state is very temperamental wanted to throw it out the window but not gone there for TV just nice to have. Balcony smaller than expected but ok for 2 to sit out ...Read more
Beautifully decorated rooms, very clean, and located in the heart of the Old Town. The staff were kind and helpful, someone even came out to greet me when I had trouble finding the entrance.
The hotel doesn’t offer all the amenities typically expected from a 5-star property. There’s no valet parking, and reaching the entrance involves a short uphill walk over cobblestones, which could be challenging for guests with mobility issues. Soundproofing could also be better, I could hear conversations from reception inside my room.
Wonderful luxury hotel in Old Town with beautiful balcony views
Top location. Good rooms, good quality of all facilities. Helpful staff.
Beitiful historic area. Steep streets It was expected. But you need to be able to walk the hills of the historic city. Absolutely beautiful place.
N/A it all worked perfect for us
Super stylish. Great location. Nice balcony. Friendly staff
great location, beautifully appointed boutique hotel with friendly efficient staff who really care and SMILE which we found rare during our Bulgarian travels. The breakfast was excellent and unique
nothing.
Staff extremely gentle and professional. Position of hotel extremely quite and silent (very important for me) and 5 minutes walk from lots of pubs and discobars and restaurants.
My room was under street level… not a drama but not as well so exciting.
Had the best time everything about this hotel was great
Loved everything about the hotel. The staff are amazing and the breakfast is to die for