Four Seasons Hotel Guangzhou
5 stars
9.5
Wonderful
(1344)
5 stars
Updating price...

Four Seasons Hotel Guangzhou

5 stars
5 Zhujiang West Road, Guangzhou 510623
9.5
Wonderful
1344 reviews
Updating price...

Overview

Art Deco hotel with 5 restaurants and a full-service spa 5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness Expedia Group
Art Deco hotel with 5 restaurants and a full-service spa 5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Change of towels is available on request. Four Seasons Guangzhou offers 344 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, a 24-hour fitness center, and in-room fitness. Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.Expedia Group
9.5
Wonderful rating
Based on 1344 verified guest reviews

Available rates

Fri 6/6
Sat 6/7

The neighborhood - Tianhe

5 Zhujiang West Road, Guangzhou 510623

What's nearby

  • Chow Tai Fook Centre0.16 mi
  • Zhujiang New Town0.23 mi
  • Flower City Square0.3 mi
  • R&F Centre0.47 mi
  • Canton Tower0.68 mi
  • Pearl River Tower0.7 mi
  • Guangzhou Library0.21 mi
  • Guangdong Museum0.23 mi
  • Guangzhou International Finance Center0.38 mi
  • Guangzhou Opera House0.49 mi
  • Dongfeng Park0.69 mi
  • Leatop Plaza0.75 mi

Reviews

9.5
Wonderful
1344 verified ratings
Wonderful
1040
Very good
116
Good
101
Okay
34
Fair
24
Mediocre
11
Poor
18

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and breathtaking views, particularly from higher floors. However, many reviews highlighted issues with service, including unhelpful staff and slow responses to requests. Cleanliness was also a concern, with reports of smoky odors and dirty facilities in some rooms. Despite these drawbacks, some guests enjoyed the breakfast and found the overall atmosphere pleasant.
AI-Generated from customer reviews
Location9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

7.0
Good
Geoffrey, May 2025
Pros (+) Fantastic views from our room, Wonderful staff, nothing too much trouble.
10
Wonderful
Alhareth, May 2025
Pros (+) Everything was great, just had problem with their acceptance to cash payment in USD
10
Wonderful
Paul, May 2025
Pros (+) The most comfortable bed and sleep we have ever had at any 5 star hotel. Very friendly staff always willing to help and exceptional housekeeping/linen service.
Cons (-) the breakfast buffet is great but range could be better for guests staying longer periods
9.0
Wonderful
Mohammed, May 2025
Pros (+) Facilities and services
Cons (-) Waiting time in changing elevators
9.0
Wonderful
John, May 2025
Pros (+) staff, quality, food outlets.
Cons (-) Overpriced spa - Massage and the additional premiums charged during the fair seemed unfair and disproportionate..
9.0
Wonderful
Freek, May 2025
Pros (+) Amazing view, Tian Bar at the 99th floor.
Cons (-) The pool is relatively small. Nice to swim with a view, but not really suited for serious swimming by more than 3 people.
10
Wonderful
Isaac, May 2025
Pros (+) I liked the bar
Cons (-) Liked everything.
8.0
Very good
-, May 2025
Pros (+) The hotel’s location was excellent close to everything we needed and well-connected by public transport. It made getting around the city incredibly easy and stress-free.
Cons (-) The staff were welcoming and professional, always ready to help with a smile. The rooms were clean and well-maintained, with comfortable beds and modern amenities. Breakfast was great and everything was fresh and neatly presented. The overall atmosphere of the hotel was quiet and efficient, making it a great place to relax after a long day of exploring.
10
Wonderful
Aleksandr, May 2025
Pros (+) Perfect. Best restaurants, best staff, best everything. 10/10
Cons (-) /
10
Wonderful
Justin, May 2025
Pros (+) Amazing hotel
Cons (-) Nothing

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.