All reviews
interior design of the property and excellent location
n/a
Everything - absolutely perfect
Nothing at all
No outside space that was usable and sunny
My family have a time share at fairways / but as i was travelling on my own i wanted something more suitable for my needs and something more intimate ... The country club certainly lived up to this ... i had an amazing stay / I was supposed to have a friend join me but sadly due to the covid situation she couldn't make it ... never the less i had a great stay .
When eating on your own the staff were a little awkward // other than that everything was amazing
Beautiful location and lovely villas
Ants in hallway
We have stayed here before it’s excellent. All covid precautions in place but doesn’t affect your holiday.
Nothing
The accommodation was very comfortable, spacious and clean.
Nothing
Overall hard standards were good and met expectations, soft standards were below what one expects at a four seasons facility. Customer service was generally acceptable, house keeping exceeded expectations, house keeping staff were approachable, friendly and very keen to learn our needs. Sorts centre staff were also competent and friendly, Security staff at the entry gate were inconsistent, varying...
Inconsistent Customer Service at entry gate. Other Resorts in Quinta do Lago don’t have security control at entry point, Four Seasons chooses to have one, that’s great but staff must be trained, Service basics at least, i.e meet & greet. We had such a bad experience one day when returning from the beach that my 5 year old son kept asking me for days about the rude gentleman at the entry gate, I ha...Read more
The location, the garden and the accommodation are great.
Nothing
I particularly liked the beautiful gardens and well cared for shrubs ,trees and flowers. The landscaping made our stay very picturesque .
Outdoor pool was too cold - could have been warmer.