All reviews
The property itself was very nice. We enjoyed the beach setup.
We checked in at 4 and made reservations for the Prime54 Steak restaurant on site and the food gave me food poisoning due to unprepared food. It was horrible we wasted the first day of our 30th Wedding Anniversary in the room in the bathroom. The restaurant manager inspected my meal and took the charge off, but we literally paid to be sick.
Only the location and pool
This is by far the worst 5-star hotel experience I’ve ever had. The staff is incredibly rude and unprofessional — they have no idea how to treat guests. Everyone seems to be constantly expecting tips, and it gets uncomfortable. One staff member even slammed the door in my face and sighed loudly just because I didn’t have cash on me at the moment. It’s 2025 — most people don’t carry physical money ...Read more
Waterpark for kids
The staff told us that they would give us an early check-in and then when we arrived, we were told our room wasn t ready.The staff didn t bother to clean the room.My room keys didn t work so I had to wake my family to get into my room
The banquet food at my seminar (Thompson Reuters Advisor Symposium) - truly remarkable.
Great pools, great food, great facilities!
Very expensive.
The location is good.
This was one of my favourite hotels in the world but it has gone badly downhill in recent years. It now reminds me of hotels in Las Vegas that are predominantly for partying and it has lost its mojo and is not the classy place it used to be.
Swimming pools and the outdoor decor is amazing.
Rude staff,$75 for parking,$14 for a bottle of water,$7,50 for a black coffee and many other overpriced items. 4am in the morning a sewer pump truck was making a noise that woke us all up,went downstairs spoke with manager Love and basically he didn’t care.
The club in the inside
Definitely great hospitality
I wen there in 2011, and now is even better. I really remand.
It’s has a lot things to do in hotel
It’s was very expensive.