Firefly Luxury Suites
4 stars
9.8
Wonderful
(540)
4 stars
Updating price...

Firefly Luxury Suites

4 stars
Schluhmattstrasse 55, 3920 Zermatt, Valais
9.8
Wonderful
540 reviews
Updating price...

Overview

Family-friendly hotel with a full-service spa and free breakfast Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, Expedia Group
Family-friendly hotel with a full-service spa and free breakfast Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite. Hotel Firefly offers 16 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with digital channels, video-game consoles, and Netflix. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna. Children under 16 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.8
Wonderful rating
Based on 540 verified guest reviews

Available rates

Sun 5/25
Mon 5/26

The neighborhood

Schluhmattstrasse 55, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum5 min walk
  • Zermatt Railway Station14 min walk
  • Zermatt-Matterhorn Ski Resort13 min walk
  • Gornerschlucht16 min walk

Reviews

9.8
Wonderful
540 verified ratings
Wonderful
495
Very good
32
Good
10
Okay
0
Fair
2
Mediocre
1
Poor
0

Summary of reviews

Guests say
Guests rave about the excellent location, cleanliness, and outstanding service at this family-run hotel. The amenities, including a nice swimming pool, sauna, and outdoor Jacuzzi, add to the experience. Breakfast served in-room is a highlight, making guests feel pampered. The spacious rooms and cozy atmosphere make it a perfect choice for families and groups.
AI-Generated from customer reviews
Cleanliness10 out of 10
Service10 out of 10
Location10 out of 10
Amenities9.5 out of 10
Breakfast9.5 out of 10
Room Size9 out of 10
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Score by provider

All reviews

10
Wonderful
Jacob, Apr 2025
Pros (+) Loved the rooms, the decor, the vibe, the location, the bar…so cute & perfect. An amazing stay!
9.0
Wonderful
Nadege, Mar 2025
Pros (+) Flats were nicely decorated and very comfortable- breakfast was excellent!
Cons (-) Price value a little too high
10
Wonderful
Irene, Feb 2025
Pros (+) Simply amazing! The location was superb, the breakfast every day served to your room made me feel like a queen, the views from the Villa were spectacular. We couldn’t have chosen a better location for our stay in Zermatt….book it!
10
Wonderful
Robert, Jan 2025
Pros (+) Our experience at Hotel Firefly was perfect. We had an amazing room with 3 spacious bedrooms and 2.5 baths, a convenient kitchen and very comfortable living area. The staff was very friendly and helpful. The best thing was the breakfast delivered to our room every morning. We would select our choices the night before, and a staff member would arrive at our requested time and set the table with a n...
Cons (-) Nothing to write. The hotel, town and ski experience exceeded our expectations.
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10
Wonderful
Jeremy, Dec 2024
Pros (+) Location great.. the bar had a great welcoming feel.. albeit we didn't really use it because busy.. Maybe a free drink voucher would have drawn us in.. But the whole stay was brilliant for the whole family.. For the 2nd week we moved to another rated Haus.. Nowhere near the same level of luxury as FireFly..
9.0
Wonderful
Carmen, Nov 2024
Pros (+) The staff! Quaint cute hotel.
Cons (-) I wish they had a restaurant.
10
Wonderful
Philippe, Nov 2024
Pros (+) Excellent breakfast served in the room. Good location Great bar Super nice and helpful staff
10
Wonderful
Surawut, Oct 2024
Pros (+) We really like your accommodation. It is a complete house. Everything in the accommodation is perfect, beautiful, warm, we like it very much. And your spa is the best. We are very relaxed with your spa. We promise to come back again.
10
Wonderful
Nicolette, Oct 2024
Pros (+) LOVED THIS HOTEL
10
Wonderful
Udit, Sep 2024
Pros (+) Just loved everything about this place. We booked the panorama maxi suite for a group of 6, and it was just picture perfect. The living area was incredibly spacious with Matterhorn views, and the breakfast in your room was amazing. We even asked for things which were not on the menu and they were very kind to provide us with those. The gym and the pool were well equipped. Located just 4 mins away ...
Cons (-) Nothing
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Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.