All reviews
This was a truly magical stay! I didn’t quite know what to expect but it completely surpassed my expectations. The location is stunning, the staff were wonderful and I honestly can’t wait to go back. It was a wonderful place to celebrate my birthday and felt very romantic.
Nothing.
Absolute BEAUTIFUL property!!! A full 5 star experience!! We cannot wait to return!
I recently stayed at this hotel and had a pleasant experience. The staff was friendly and helpful. The hotel itself is lovely, with a comfortable atmosphere. I also appreciated the variety offered at breakfast, which had plenty of options to choose from. Overall, I was satisfied with my stay, and the hotel met my expectations.
One minor downside was that after 19:00, the room service menu only offered salads. It would have been nice to have more variety in the evening. That said, on one occasion when we were a bit late, they kindly delivered items from the lunch menu, which we really appreciated. Another area for improvement is the swimming pool. While it's a nice feature, it could benefit from more thorough cleaning, a...Read more
One of the best hotel experiences we had, we came last year to eat and decided to stay here for a week this year and it was one of the most serene experiences we could have hoped for- the name does it justice! :)
Everything was great.
Very peaceful with highly attentive staff.
A lack of choice for evening meals.
Friendly staff, nice aesthetic and good outdoor pool and area
I had an item of clothing stolen that was designer whilst the room was cleaned and still no sign of the item
Beautiful remote location Excellent views Service was excellent and staff very attentive
F&B was not up to 5* standard Seems a little tired 4* is a more fair rating for this property when compared to international standards
Where to begin? From the moment we arrived, our experience at Finca Serena was absolutely perfect. Every member of staff were just wonderful and balanced professionalism with friendliness easily. Our room was spectacular, with plenty of space and stunning decor. We ate at the restaurant both nights and the food was beautiful. Very clever to change the menu each evening so you can eat there again w...
At a push… a tiny nitpick was that the restaurant could have felt a little smoother in service. Tiny things like asking who’s having the…? For example. But this is a tiny thing in an exceptional hotelRead more
Lovely setting, calm atmosphere
Heating system in the room, junior staff at the reception
