All reviews
EVERYTHING. WE HAVE STAYED IN HOTELS ALL OVER THE WORLD. THIS WAS THE BEST HOTEL WE HAVE EVERY STAYED IN
The room (suite) size was very large. Our room was advertised (and priced!) as a suite with a "partial ocean view." THERE IS ABSOLUTELY NO VIEW OF THE OCEAN POSSIBLE FROM ANYWHERE IN THIS ROOM!! (Room 205) From the far end of the large walk out patio you can see a sliver of ocean - but it is recognizable as ocean only because of its blue color - and that defining color is only recognizable as such...
The hotel feels like a very large convention hotel and it feels managed for that purpose. The restaurant offerings are VERY limited and, as does the hotel in general, they have no soul. At no time will you enjoy an intimate experience at this behemoth. Way too few restaurant options. The small beach is a very long distance from the lobby and most of the rooms. Overall the feeling - very long walks...Read more
Beautiful grounds. Great little beach. Super smart friendly staff. Great food. Rooms are fantastic. Loved the place.
Only complaint. I booked a garden view room that looked over a street with very little garden. Change was possible but not at reasonable price.
Loved the on-property amenities, especially the Makana Cafe/Coffee Shop/Store. The beach in front of the Kea Lani is fantastic, the view of Kaho'olawe and Molokini is amazing, and the central location among all that Wailea has to offer is wonderful. The staff was, without exception, friendly and accommodating. Luz greeted us at check in then provided assistance throughout our stay. Great stay! Can...
You need vegan options at your restaurants. I went to the podium at your breakfast/brunch buffet and was disappointed to learn that there were zero vegan options (other than fruit, which I already had plenty of in our suite).Read more
Breakfast buffet too expensive
Beautiful hotel, beach proximity, room was clean and comfortable, staff,
Rooster needs to be put away. Was very unpleasant being woken up to that every morning at 5am
Excellent staff helped with everything and very polite and friendly. Adult pool tidy and peaceful, good breakfast buffet. Suite cleaned daily unless we requested it wasn’t. Good water pressure in the showers and facilities. Spa facilities are separate however we only went to the spa for couples massage so didn’t bother us. We were on our honeymoon and got our room upgraded for free and a couple of...Read more
Staff was exceptionally helpful and friendly.
Some of the on-site meals were overpriced, but in general food was very good.
Room very clean and big . Breakfast is ready good . Locación es perfect
Beautiful hotel inside and out! Luxurious rooms, excellent and helpful staff, gorgeous location. Highly recommend.
Noisy guests (?) in the room above ours! We were disturbed daily (early mornings and at night) by the noise of chairs and furniture being moved around, drawers opening and closing and sliding doors opening and closing in the room above.
