Faena Hotel Miami Beach
5 stars
8.8
Very good
(442)
5 stars
Updating price...

Faena Hotel Miami Beach

5 stars
3201 Collins Avenue, Miami Beach, FL 33140
8.8
Very good
442 reviews
Updating price...

Overview

Rating
The multi-award-winning Faena Hotel Miami Beach defies convention and redefines the luxury hospitality industry with a unique combination of art, lifestyle, technology, service, nature and sustainability. Faena's standout and diverse expertise ranges…accorhotels.com
The multi-award-winning Faena Hotel Miami Beach defies convention and redefines the luxury hospitality industry with a unique combination of art, lifestyle, technology, service, nature and sustainability. Faena's standout and diverse expertise ranges from resilient urban design, to inspiring cultural manifestations, celebrated epicurean concepts, original experiential retail, wellness and healing, topped with soulful entertainment and cutting-edge interdisciplinary art.accorhotels.com
Rating
8.8
Very good
Based on 442 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood - Mid-Beach

3201 Collins Avenue, Miami Beach, FL 33140

What's nearby

  • Scott Rakow Youth Center11 min walk
  • Lapis Spa15 min walk
  • Miami City Ballet18 min walk
  • St. Patrick Catholic Church24 min walk
  • Miami Beach Golf Club14 min walk
  • Bliss Spa15 min walk
  • Temple Beth Sholom19 min walk

Reviews

8.8
Very good
442 verified ratings
Wonderful
268
Very good
62
Good
38
Okay
32
Fair
16
Mediocre
11
Poor
15

Summary of reviews

Guests say
Guests appreciate the beautiful interior design and great location of the hotel, but many complaints arise regarding the service quality, cleanliness, and overall value for the price. The staff is often described as unprofessional and undertrained, leading to a disappointing experience for some visitors. Additionally, issues with room size and amenities were frequently mentioned, detracting from the overall satisfaction.
AI-Generated from customer reviews
Location8.5 out of 10
Cleanliness2 out of 10
Service1 out of 10
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Score by provider

All reviews

10
Wonderful
J, Apr 2025
Pros (+) Experience
5.0
Fair
Ahmad, Feb 2025
Pros (+) Clean
Cons (-) Staff and very late check in time
10
Wonderful
Grant, Dec 2024
Pros (+) Great vibe and service
10
Wonderful
Louise, Oct 2024
Pros (+) Complete luxury
Cons (-) Nothing to complain about
10
Wonderful
Maria, Sep 2024
Pros (+) The service is great! You don?t have to leave the hotel you can spend the weekend just here and has everything you need. The beach location is the best and so well taken care of
Cons (-) I would have the front desk people say good morning when you come out of the elevator would be nice to have that extra touch. Also the service at the pool is slow, for drinks and food.
10
Wonderful
Sara, Sep 2024
Pros (+) The service! Full attention to detail. Fabulous Beautiful decoration full of art. Comfortable Wonderful beach Excellent amenities Feels like paradise
Cons (-) Dogs allowed on the beach and pool.🙁 I love animals but this is too much. People have no common sense.
8.0
Very good
Hussain, Sep 2024
Pros (+) location, stuff, room
7.0
Good
Michalis, Aug 2024
Pros (+) Breakfast was very poor with no big variety
Cons (-) Very poor service and very no service at pool. The pool service starts at 12.00 and there is no service for drinks and food earlier. There is no priority for residents to bars and restaurants.
7.0
Good
Derek, Jul 2024
Pros (+) Great location, friendly staff, nice facilities.
Cons (-) Room layout was weird, bed facing the wall? Very noisy. There is a club/bar on the ground floor. Heard furniture moving and people shouting at 2am. Room service was super pricey.
10
Wonderful
Karanpal, Jul 2024
Pros (+) Beautiful property! If you love art and class, look no further. The attention to detail and intricate artwork is just superb. Will be back!
Cons (-) Price

Amenities

  • Outdoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.