Faena Hotel Buenos Aires
5 stars
8.3
Very good
(634)
5 stars
Updating price...

Faena Hotel Buenos Aires

5 stars
Martha Salotti 445, C1107BDA Buenos Aires, Capital Federal District
8.3
Very good
634 reviews
Updating price...

Overview

Rating
Luxury Buenos Aires hotel in Puerto Madero with 3 restaurants Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside Expedia Group
Luxury Buenos Aires hotel in Puerto Madero with 3 restaurants Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite. Faena Hotel Buenos Aires offers 88 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with cable channels. Bathrooms include bathrobes and slippers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily. A 24-hour health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.3
Very good
Based on 634 verified guest reviews

Available rates

Mon 4/7
Tue 4/8

The neighborhood - Puerto Madero

Martha Salotti 445, C1107BDA Buenos Aires, Capital Federal District

What's nearby

  • Mulieris Towers0.08 mi
  • Renoir Towers0.25 mi
  • Ernesto de la Carcova Museum of Reproductions and Comparative Sculpture0.44 mi
  • Puente de la Mujer0.49 mi
  • Museo Etnográfico Juan B. Ambrosetti0.6 mi
  • Museo del Bicentenario0.62 mi
  • El Faro Towers0.15 mi
  • Buque Museo Fragata Sarmiento0.43 mi
  • Museo de Buenos Aires0.45 mi
  • Repsol - YPF tower0.59 mi
  • Mafalda Statue0.61 mi
  • Antiguo Congreso Nacional0.65 mi

Reviews

8.3
Very good
634 verified ratings
Wonderful
354
Very good
103
Good
67
Okay
33
Fair
42
Mediocre
15
Poor
20

Summary of reviews

Guests say
Guests generally expressed dissatisfaction with the hotel, particularly highlighting issues with service, where many felt the staff were unhelpful, unfriendly, or even detrimental to their experience. Despite this, some guests appreciated the cleanliness of the hotel and its beautiful decorations. The location of the hotel was also noted positively, with many guests finding it conveniently situated near various attractions.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service0.5 out of 10
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All reviews

8.0
Very good
Karel, Feb 2025
Cons (-) Too many children this time at the pool 3 days no rest, only playing children
10
Wonderful
Egor, Jan 2025
Pros (+) Great experience and great Italian restaurant
7.0
Good
Andrew, Jan 2025
Pros (+) Good suite. Nice staff. Good gym and steam.
Cons (-) Good suits. But ordinary rooms were too small.
6.0
Okay
Nicolas, Jan 2025
Pros (+) Great service and excellent staff. ok food overall some dishes are great others are not even worth it. over crowded pool and library bar (where you have breakfast), outside guests come for drinks so very little space is left for hotel guests,who do not get priortized. Spa and gym are very small and oversold, relaxation area is loud and has only 6 chairs for the whole hotel. Extremely overpriced fo...
Cons (-) Great service and excellent staff. ok food overall some dishes are great others are not even worth it. over crowded pool and library bar (where you have breakfast), outside guests come for drinks so very little space is left for hotel guests,who do not get priortized. Spa and gym are very small and oversold, relaxation area is loud and has only 6 chairs for the whole hotel. Extremely overpriced fo...
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1.0
Poor
Asani, Jan 2025
Cons (-) My wife had the clock stolen from the room. Unfortunately, we only realized it on the plane. A report should be made on site. Regarding the above, there were only 2 coffee capsules available to use. We ordered more, but nothing arrived. Language was an issue; not everyone spoke English, especially the cleaning and restaurant staff. Our friend's shirt went missing... The price, especially for New Y...
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9.0
Wonderful
John, Dec 2024
Pros (+) Beautiful hotel. Staff were great.
Cons (-) Aside from the kitchy decor, which is part of the brand, it seems, the hotel.is close to a swamp, so it's impossible to avoid the mosquitoes in the morning and evening if you're trying to eat or drink outside. Also, they don't provide certain amenities you'd expect from a 5-star hotel, like in room coffee and tea. Parking was 80 USD per night. They do their best to upsell this way.
5.0
Fair
Joseph, Dec 2024
Pros (+) Good pool and location is great for accessing the locality but also the rest of central BA. The main bar in the evening is buzzy and has good live acts.
Cons (-) The room offered (a duplex suite - part of an "upgrade" offered by Booking.com to Genius members) wasn't worth taking. I should have booked the room i originally wanted (park view). All the duplex suite consists of is a dark room on first floor with TV and then steps up to the bathroom/bedroom. If you had kids you might value the extra space, but i would have preferred having actual city or park v...
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10
Wonderful
Denise, Nov 2024
Pros (+) Rooms were comfortable and restaurant is fabulous!
Cons (-) Pricey
7.0
Good
Bretas, Nov 2024
Pros (+) Very nice staff
Cons (-) Air conditioning running water (leaking). Room doesn’t have a very good blackout and looks smaller than the announcement (it says it would be 35m2 but I don’t believe it is).
5.0
Fair
Ruben, Nov 2024
Pros (+) Location
Cons (-) Staff treated booking.com reservation as lower class than rest

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business center
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.