All reviews
It is so great. The beds where comfortable. Loved that we were in the middle of no where
Nothing
The location is great for a relaxing holiday
The food quality was not great, the hotel felt understaff everytime had to spend time had to go look for a staff to order a drink or snacks.
Pool was pretty cold and not very clean (water seemed dirty)
Review february 13th ,2024 1.a little bumpy to arrive to the location ( like 10 minutes) , but thats for all the construction going on everywhere. 2.When you do the check in they explain you perfectly well how the all inclusive works , your included activities and how the property works. 3. the room are absolutely fantastic, right in the middle of the jungle , they are big ,comfortable and clean, ...
Maybe put some Tv´s in the room , make optional to the guests to see it or not. Dont move everything else , its just great!Read more
Very zen, u can relax
Some staff not open minded and flexible
The staff is super friendly and helpful. Adriana in the restaurant ensured I left with a good impression of the kitchen after a bumpy start. The tour to Kohunlich ruins in the bike with Jesus was very nice and the evening kayak a great experience.
The premise itself could use a little lift. Pool seems small for the size of the hotel.
I love the place. It is m paradise.
Beautiful and unique stay in the remote jungle. Stylish comfy rooms with enough privacy and lush landscaped grounds teaming with bird life. The ruins of Kohunlich are not to be missed, the hotel provided bikes which we used to get there, it got sweaty but listening to the howler monkey along the road made it so worth it.
The weak house cocktails and the restaurant could have catered to vegetarian/vegans better.
Everything: awesome amenities, staff, food, rooms, location
No Wi-Fi in rooms
Staff was very friendly in helping to create a nice breakfast for us as vegan.
Could have more vegan options, such as scrambled tofu.