All reviews
Location, staff
Food presentation is beautiful, but not *that* tasty.
I like the hotel itself. It is beautiful, well located and rooms are nice, clean and comfy. Staff is super friendly and they had my room ready way before the check in time, which is always nice and handy. It has a hotel inside which looks pretty cool but unfortunately I did not have the chance to check
It's so easy to get here from the airport using the skytrain. The staff were super friendly without being over the top. We arrived late after a long flight and they made it so easy to check in and get settled. I will definitely stay here again when in Vancouver.
Amazing hotel! Rooms are very clean and the location is perfect! Staff are super friendly and attended to my requests.
The staff (housekeeping, bell/concierge, reception, etc) were so friendly and helpful. I also enjoyed the access to the gym and the overall atmosphere.
Location: so central to everything and walkable to so many different locations around the city. Do note that the front desk/main lobby is located on the 2nd floor. Staff: everyone we encountered were so professional and friendly. Special shoutout to the following staff who helped us: Randy, Vincent, Samual, Farshid, Alexander, Mariana. Thank you for making our stay comfortable and relaxing! Facili...
Our room didn’t have the dental sets in the room but when requested, it was swiftly delivered so that was not an issue at all. The breakfast at Hydra was nice. It would be nice if guests were allowed more than 1 entree and drink (if breakfast package was included in reservation) but it was sufficient since there are so many cafes and eateries everywhere outside.Read more
Beautifully appointed hotel, very welcoming staff, comfortable & well-decorated room. Very comfortable bed. It was nice to have L’Occitane toiletries. We enjoyed the restaurant. Good location, very close to Canada Place & Waterfront train station.
The shower pressure was very weak.