All reviews
Everything was great!
Nothing
Convenient from ship, shops, and restaurants! Clean and beautiful!
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Convenient. Very modern, clean and energy efficient. Staff super helpful. Beds excellent.
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2 blocks from Cruise dock and only a 5 minute walk to waterfront skytrain. Staff very nice and rooms were spotless. Food on site is amazing.
I switched our stay to the Exchange Hotel at the last moment, and I'm so happy I did. The staff was truly exceptional. Our room, although small, was clean, modern, and comfortable. I describe the public areas in one word: fresh. Not one detail had been overlooked—from lighting to fresh flowers. The breakfast was delicious. Oh, and the Lindt Master Chocolatier off the street level entrance—BONUS!
This hotel is downtown, in an excellent location close to public transport. The staff are super friendly and helpful. We loved the complimentary Illy coffee and bottled water in the room. The bathrobes were a nice touch and the bathroom had a heated floor…. So much attention to detail. Daniel, the operations manager, went above and beyond in providing assistance and suggestions during our stay.
Nothing! I would definitely recommend this hotel.
Great breakfast and really tasty. Great location and you are on the heart vancouver. Fantastic experience at The EXchange Hotel ❤️ . The best 5-Star hotel we’ve stayed at in Vancouver. Very clean and inviting room, great views from the window, easy and super friendly staff and great service as soon you walking to the the hotel. We will stay here again for sure. You guys deserve the shout out thank...Read more
Beautiful hotel in a great location.
Everything was exceptional. The only slight thing I noticed out of place was that the hair dryer seemed a bit old.
Beautifully decorated. Lovely room. Great bathroom, shower & products. Comfy bed. Outstanding staff. Excellent location.
One dirty mug was the only thing that let it down!