All reviews
Good room, had a good rest. Good facilities overall
The hotel is big, long corridors until we reach the room. Noisy breakfast
The staff were amazing
We booked a pool view junior suite and was located over the bar which was awful. We upgraded to a top floor room which was brilliant.
Lovely location if you just want a relaxing week or weekend. Rooms are spotlessly clean and the beds are very comfortable. Daily excursions are available at a reasonable price. Beach and cafes are easily accessible. Great hot and cold food choices to suit most people and plenty of fresh fruit available at mealtimes. Staff friendly and helpful.
For tourists it's a great place to stay and relax but places of interest were quite a drive away - as mentioned previously, there are options for excursions. There was a kitchen area, but no kettle, plates, cutlery, cups, glasses etc were provided.
Fabulous property. Nice and relaxing, really quiet. Staff were amazing, very helpful. Food in the hotel was very good. Lots to choose from.
We loved the attention and kindness of the staff: Rosa, Charo, Riti, Ana, Laura were exceptional. The rooms were small but pristine, the balcony to the pool a great addition.
We did not like that we were not accommodated appropriately. We came with newborn twins and all the bags and items required to travel with 2 newborns. We asked for a room close to the entrance, first floor or elevators, and we were placed at the very last room at the end of the largest corridor. It was a nightmare to carry kids, strollers and bags.. impossible to run to grab dinner while the other...Read more
Very good facilities.
We selected our arrival airport as Faro (Portugal). The hotel was in spain. This caused significant problems. We booked a car via Booking.com. This was a disaster. They booked the car using my abbreviated name, although I used my full Christian name on the car booking. We could not get the car as it had to be cancelled or an alternative policy by the hire company. Both were not options due to sign...Read more
Loved the stay here. The food was high quality , I enjoyed every single meal. the room fantastic But clean and comfortable. and a perfect location for relaxation. Highly recommend a stay.
A checkout of 11am is simply too early, Especially when breakfast is till 11am also. Everything on checkout morning feels rushed as a result. After such a relaxing say, it is a pity. When made this all the more disappointing. Our request for a paid late check in was denied, despite the rooms the same as the one we stayed in being available to stay for another night. It really made little sense
Really good value for money. The gym was excellent.
The sound isolation is not the best but did not bother us.
The property is very nice and gardens and pool areas are well maintained. Access to beach is great.
We had a view to the pool area but at night it was extremely noisy. The music was excessively loud.
