All reviews
I liked the location and the historical significance.
You may read this review and think I'm pedantic but I consider this as one of the best hotels in Zagreb and therefore it has high expectations to deliver as such. This was a work trip but also a reason to celebrate our anniversary with my husband. I made a note of this on the reservation. When we got to the room, there was a bottle of wine, but no note so we were unsure if this was for our anniver...Read more
History
Carpeting, neaveau cuisine
Nice atmosphere, convenient location
Disappointed with service at the bar. Every time wee ordered something, we had to remind and waiting time was really too long for drinks. Concierge desk was always empty when we passed by, so couldn't make inquiries about neighboorhod.
Breakfast was nice and reasonably priced. The breakfast area decor was outstanding.
For me the mattresses were too soft.
The hotel is a beautiful historic building with classic interiors and an atmosphere full of character. Both restaurants are decent, but the štrukli served at the Bistro are absolutely delicious - truly a highlight. We stayed in a deluxe double room which was spacious enough and included a coffee machine with good-quality capsules. There’s also parking available for guests. And I must mention - the...
At check-in, I had to go inside and organize valet service and help with luggage myself, which was surprising for a five-star hotel. I was also asked to pay upon arrival, which seemed unusual, and they mentioned a deposit that, as far as I could tell, wasn’t clearly stated anywhere beforehand. The room didn’t have tea or a kettle, and there was no complimentary water - perhaps there was some in th...Read more
They have great breakfast!
The property is very regal, classy with excellent customer service.
Be careful when calling the Esplanade Hotel; our phone call was intercepted by a scammer who was demanding 100 euro a day for parking. Do not pay anything via a link that is emailed to you- scam artists are ripping customers off by charging double the amount.
Prime location, beautiful hotel, excellent buffet breakfast, friendly and helpful staff.
Nothing
Beautiful art deco building and rooms with very modern facilities. Very elegant restaurant delivering first rate food. Highly recommended.
There was nothing we didn’t like!