Embassy Suites by Hilton Knoxville West
4 stars
8.9
Very good
(294)
4 stars
Updating price...

Embassy Suites by Hilton Knoxville West

4 stars
9621 Parkside Drive, Knoxville, TN 37922
8.9
Very good
294 reviews
Updating price...

Overview

The contemporary, upscale Embassy Suites Knoxville West is the brand's first in Knoxville, TN, conveniently located off I-40 and I-75, in West Knoxville, only 25 minutes north of McGhee Tyson Airport (TYS), where you will experience southern hospital…Hilton
The contemporary, upscale Embassy Suites Knoxville West is the brand's first in Knoxville, TN, conveniently located off I-40 and I-75, in West Knoxville, only 25 minutes north of McGhee Tyson Airport (TYS), where you will experience southern hospitality at its best. Our hotel is just minutes away from the following corporate industrial parks: Hardin, Westbridge, Centerpoint, Pellissippi Corporate Center and great recreational activities, attractions. The hotel boasts the signature natural atrium located within the heart of the hotel with the rooms-tower attached. As part of an upscale lifestyle center, you’ll be close to numerous restaurants, shopping as well as a fitness center and spa while enjoying your full service, fashionable suite accommodations. Business travelers will find our luxurious suites with a generous work space, complimentary high speed internet access, wet bar with refrigerator and microwave and two phones with voicemail. For your convenience, wireless HSIA is available in public areas throughout the hotel.Hilton
8.9
Very good rating
Based on 294 verified guest reviews

Available rates

Wed 7/30
Thu 7/31

The neighborhood

9621 Parkside Drive, Knoxville, TN 37922

What's nearby

  • Zuma Fun Center12 min walk
  • Dead Horse Lake Golf Course3.14 mi

Reviews

8.9
Very good
294 verified ratings
Wonderful
200
Very good
37
Good
20
Okay
10
Fair
12
Mediocre
7
Poor
8

Summary of reviews

Pros (+)
  • The properties were always pristine.in 1 review
  • "King suite was excellent with sitting area and spacious, modern bathroom."in 3 reviews
  • Weird location for an embassy suites.in 1 review
Cons (-)
  • Compared to other properties in the areain 1 review
  • missed exit and somewhat difficult to find.in 1 review
  • Everything but especially the patio with fire pits.in 2 reviews
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Score by provider

All reviews

10
Wonderful
Shaliyaah, Jul 2025
Pros (+) Very nice rooms .
10
Wonderful
Sharnetta, Jul 2025
Pros (+) Everything looked just like the pictures, but it was better in person.
Cons (-) They didn't have any turkey or chicken meats products for breakfast. Only meat made with pork and I don't eat pork products.
10
Wonderful
Melissa, Jul 2025
Pros (+) Always a good experience here. Staff is very nice. Breakfast and mgr s reception are always top notch.
Cons (-) Bathrooms could use better (more robust) lighting
10
Wonderful
Stacy, Jul 2025
Pros (+) Clean, on sight bar, good location, friendly staff, omelet bar for breakfast, complimentary snacks in the evening, comfortable bed, indoor pool and hot tub.
Cons (-) Na
6.0
Okay
William, Jul 2025
Pros (+) The lady who greeted me.
Cons (-) Towels were hard & yellowed - the building felt old. i didn't like this hotel in comparison to other Embassies
10
Wonderful
Cheryl, Jul 2025
Pros (+) Breakfast was amazing. Room was very comfortable.
Cons (-) N/A
8.0
Very good
Blandon, Jul 2025
Pros (+) Breakfast was excellent. The bed was comfortable.
Cons (-) The A/C unit was loud and it was hard to moderate to temperature. It was either cold or hot- never perfectly comfortable
10
Wonderful
Anonymous, Jul 2025
Pros (+) Cleanliness friendly
Cons (-) The pool didn't work but Hilton Let us because embassy wasn't working but still enjoyed myself
5.0
Fair
Mehrnoosh, Jul 2025
Pros (+) Sorry to say, there was Nothing about this property that we liked! Considering the price, unfriendly staff, and the room view that was to the very noisy truck stop!!!
Cons (-) Everything was BAD! This was a terrible joke! Price of a hotel in Knoxville TN, is more than what we paid in Paris, Rome, Amsterdam, … for a very uncomfortable room with terrible view, and real awful staff
10
Wonderful
Anonymous, Jun 2025
Pros (+) The breakfast was excellent. The omelette was very tasty.

Amenities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.