Edsa Shangri-La, Manila
5 stars
8.9
Very good
(1548)
5 stars
Updating price...

Edsa Shangri-La, Manila

5 stars
1 Garden Way, Ortigas Center, Pasig 1650
8.9
Very good
1548 reviews
Updating price...

Overview

Family-friendly hotel with a full-service spa connected to a shopping center in Mandaluyong A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Addition…Expedia Group
Family-friendly hotel with a full-service spa connected to a shopping center in Mandaluyong A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Edsa Shangri-La, Manila offers 631 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
8.9
Very good rating
Based on 1548 verified guest reviews

Available rates

Thu 6/5
Fri 6/6

The neighborhood

1 Garden Way, Ortigas Center, Pasig 1650

What's nearby

  • The St. Francis Shangri-La Place0.11 mi
  • William J Shaw Theater0.17 mi
  • One San Miguel Avenue0.2 mi
  • Philippines Stock Exchange0.28 mi
  • Asian Development Bank Headquarters0.47 mi
  • Robinsons Equitable Tower0.61 mi
  • Shangri-La Mall0.12 mi
  • Ortigas Center0.19 mi
  • SM Megamall0.25 mi
  • One Corporate Centre0.44 mi
  • UnionBank Plaza0.58 mi
  • Metrowalk0.63 mi

Reviews

8.9
Very good
1548 verified ratings
Wonderful
961
Very good
228
Good
173
Okay
80
Fair
54
Mediocre
32
Poor
20

Summary of reviews

Guests say
Guests reported mixed experiences at the hotel, with significant complaints about service and cleanliness. Many felt that the service was slow and inadequate, leading to frustration during their stay. However, the location received praise, with guests appreciating its convenience and proximity to attractions. Some guests also enjoyed the complimentary amenities and special touches for celebrations, indicating that there are positive aspects to the hotel experience.
AI-Generated from customer reviews
Location8 out of 10
Cleanliness2.5 out of 10
Service1 out of 10
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Score by provider

All reviews

10
Wonderful
Cristobal, May 2025
Pros (+) My favourite hotel
Cons (-) None
8.0
Very good
Cassandra, May 2025
Pros (+) Staff all excellent. Bed excellent. Pool was lovely. Cocktails excellent.
Cons (-) Bathroom needs renovating. Excellent tea but the teapot went cold really quickly. May I suggest heating the teapot with boiled water first before filling again for the teabags. Perhaps metal teapot would serve better. The milk was strangely fake and tasteless. I converted to not having milk in my tea. TV would not connect to internet.
8.0
Very good
Helena, May 2025
Pros (+) Horizon Club was great
Cons (-) Rules on children not enforced, not a major issue
9.0
Wonderful
Nancy, May 2025
Pros (+) Services
Cons (-) N/A
9.0
Wonderful
Karsten, May 2025
Pros (+) The people and stuff treat us very good and much better than in Okada Manila.
Cons (-) The rooms are old fashioned. Renovation would be good. The suite had never 75 qm like promised. It was less than 60 qm…..
8.0
Very good
Zaidee, May 2025
Pros (+) The swimming pool is nice temperature and room is quite comfortable .
Cons (-) I like everything in this hotel
10
Wonderful
Caro, May 2025
Pros (+) Warm and very friendly people
9.0
Wonderful
Rohit, Apr 2025
Pros (+) Really nice to chill out in the city. Clean and comfortable staff are all friendly and helpful. Usually stay here when im in Manila. Other than the traffic in the area its a beautiful place to stay.
Cons (-) N/a
10
Wonderful
Carla, Apr 2025
Pros (+) Very comfortable and very good food and amazing service!
10
Wonderful
Virginia, Mar 2025
Pros (+) Accessible to restaurants and malls. My room was very pleasantly clean.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.