Edsa Shangri-La, Manila
5 stars
8.9
Very good
(1544)
5 stars
Updating price...

Edsa Shangri-La, Manila

5 stars
1 Garden Way, Ortigas Center, Pasig 1650
8.9
Very good
1544 reviews
Updating price...

Overview

Rating
Family-friendly hotel with a full-service spa connected to a shopping center in Mandaluyong A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Addition…Expedia Group
Family-friendly hotel with a full-service spa connected to a shopping center in Mandaluyong A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Edsa Shangri-La, Manila offers 631 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.9
Very good
Based on 1544 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood

1 Garden Way, Ortigas Center, Pasig 1650

What's nearby

  • The St. Francis Shangri-La Place0.11 mi
  • William J Shaw Theater0.17 mi
  • One San Miguel Avenue0.2 mi
  • Philippines Stock Exchange0.28 mi
  • Asian Development Bank Headquarters0.47 mi
  • Robinsons Equitable Tower0.61 mi
  • Shangri-La Mall0.12 mi
  • Ortigas Center0.19 mi
  • SM Megamall0.25 mi
  • One Corporate Centre0.44 mi
  • UnionBank Plaza0.58 mi
  • Metrowalk0.63 mi

Reviews

8.9
Very good
1544 verified ratings
Wonderful
959
Very good
226
Good
173
Okay
80
Fair
54
Mediocre
32
Poor
20

Summary of reviews

Guests say
Guests reported mixed experiences at the hotel, with significant complaints about service and cleanliness. Many felt that the service was slow and inadequate, leading to frustration during their stay. However, the location received praise, with guests appreciating its convenience and proximity to attractions. Some guests also enjoyed the complimentary amenities and special touches for celebrations, indicating that there are positive aspects to the hotel experience.
AI-Generated from customer reviews
Location8 out of 10
Cleanliness2.5 out of 10
Service1 out of 10
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Score by provider

All reviews

8.0
Very good
Zaidee, May 2025
Pros (+) The swimming pool is nice temperature and room is quite comfortable .
Cons (-) I like everything in this hotel
10
Wonderful
Caro, May 2025
Pros (+) Warm and very friendly people
9.0
Wonderful
Rohit, Apr 2025
Pros (+) Really nice to chill out in the city. Clean and comfortable staff are all friendly and helpful. Usually stay here when im in Manila. Other than the traffic in the area its a beautiful place to stay.
Cons (-) N/a
10
Wonderful
Carla, Apr 2025
Pros (+) Very comfortable and very good food and amazing service!
10
Wonderful
Virginia, Mar 2025
Pros (+) Accessible to restaurants and malls. My room was very pleasantly clean.
10
Wonderful
Mary, Mar 2025
Pros (+) The great service and the welcoming vibe the staff presented! Especially to Eric and Erika the house keepers please give a big thank you for their hospitality!!
Cons (-) None
7.0
Good
Elisa, Mar 2025
Pros (+) Location, just across the mall
Cons (-) The room was clean, but looked outdated. There was a certain smell, like an old furniture, maybe the carpet. Basic amenities,not to expect, for a 5star hotel.
10
Wonderful
Lardizabal, Mar 2025
Pros (+) Well-maintained hotel with excellent service. The room was very clean, and despite the hotel’s age, it was impeccably kept. Breakfast was great, with a wide selection and attentive staff. A special thanks to Ericson, Jay, Jun, Joyce staff on on our floor. And the Executive Sous Chef who was helpful and all the breakfast staff for their exceptional service. The girl who checked us out also made the...
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8.0
Very good
Virginia, Mar 2025
Pros (+) Great location, accessible to different restaurants and mall. Good ambiance.
Cons (-) Rooms and hallways needs some updates.
10
Wonderful
Kathryn, Mar 2025
Pros (+) Beautiful 5-star hotel with all the bells & whistles, friendly helpful staff, clean & luxurious. Expect to pay accordingly, but still well worth it.
Cons (-) It was a long trip from the airport to the hotel in peak hour - well over an hour, perhaps even two hours depending on traffic.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.