DoubleTree by Hilton Tucson Downtown Convention Center
9.0
Wonderful
(347)
4 stars
Updating price...

DoubleTree by Hilton Tucson Downtown Convention Center

4 stars
280 South Church Avenue, Tucson, AZ 85701
9.0
Wonderful
347 reviews
Updating price...

Overview

Rating
We’re off I-10 in Downtown, a short walk from Tucson Convention Center. Leo Rich Theater, Tucson Music Hall, and GJX Gem & Jewelry Show are within a mile. The University of Arizona and “A” Mountain at Sentinel Peak Park are 10 minutes away. Some roomHilton
We’re off I-10 in Downtown, a short walk from Tucson Convention Center. Leo Rich Theater, Tucson Music Hall, and GJX Gem & Jewelry Show are within a mile. The University of Arizona and “A” Mountain at Sentinel Peak Park are 10 minutes away. Some rooms have balconies and we have a pool, lobby bar, and restaurant. Enjoy a warm cookie on arrival.Hilton
Rating
9.0
Wonderful
Based on 347 verified guest reviews

Available rates

Mon 3/31
Tue 4/1

The neighborhood - Downtown

280 South Church Avenue, Tucson, AZ 85701

What's nearby

  • Tucson Convention Center2 min walk
  • St. Augustine Cathedral Church2 min walk
  • Arizona Theatre Company4 min walk
  • Children's Museum Tucson5 min walk
  • UniSource Energy Tower6 min walk
  • Jewish History Museum7 min walk
  • Museum of Contemporary Art2 min walk
  • El Tiradito Wishing Shrine4 min walk
  • Borderlands Theater5 min walk
  • Pioneer Memorial5 min walk
  • Fox Theatre6 min walk
  • Pima County Courthouse7 min walk

Reviews

9.0
Wonderful
347 verified ratings
Wonderful
246
Very good
50
Good
19
Okay
10
Fair
8
Mediocre
3
Poor
11

Summary of reviews

Guests say
Guests generally appreciated the hotel's location, describing it as superb and well-situated for local activities. However, there were significant complaints about cleanliness, with multiple reviews detailing filthy bathrooms and unwashed linen, creating a disappointing experience for many. Additionally, the service quality was highlighted as a negative aspect, with guests noting that staff were not well-trained and at times unfriendly.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness2 out of 10
Service2 out of 10
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Score by provider

All reviews

8.0
Very good
Robert, Mar 2025
Cons (-) Too expensive.
9.0
Wonderful
Amy, Feb 2025
Cons (-) I was not able to get to my regular YouTube account with the rooms TV.
8.0
Very good
Craig, Feb 2025
Pros (+) Location was good overall hotel is very nice
Cons (-) Parking charges were spending, beds were very hard
9.0
Wonderful
Claudio, Feb 2025
Pros (+) Room was nice and clean and also spacious. They have a nice bar and restaurant inside the hotel
Cons (-) No particular complaints
6.0
Okay
Verified Hotel Guest, Jan 2025
Pros (+) The hotel decor is nice it's quiet
Cons (-) This is my second time staying at this hotel, very nice but my room could have been cleaned properly. Lots of someones hair left on the bathroom floor and towels. Dust everywhere and it cause my allergies to flare up and I didn't sleep.
10
Wonderful
Bonny, Jan 2025
Pros (+) The two guys working the front desk this morning (1/21/25), are AMAZING! Super helpful, entertaining and just great people! Thank you for making our stay GREAT!
9.0
Wonderful
Andy, Jan 2025
Pros (+) The location was great, right downtown. The room was clean and spacious. The valet was very helpful.
Cons (-) The valet was the friendliest staff. Other staff members seemed to go about their day without acknowledging us. The beds were hard and not very comfortable. No complimentary breakfast. Even with the 'King Suite upgrade', there was still no refrigerator or microwave. There are no locks on the bathroom doors.
10
Wonderful
Teresa, Jan 2025
Pros (+) The breakfast was very good both days. The potatoes were excellent flavor. We had an omlet one day and French toast the next. The server was very professional and friendly. The bartender, Isabel was charming and sweet. She made us feel very special.
Cons (-) They didn’t give toast or any bread with the omlet. We would have liked a choice.
9.0
Wonderful
Hans, Jan 2025
Pros (+) very new and clean; good location close to downtown. parking was convenient and fairly priced. helpful housekeeping staff.generally speaking, the experiance was as expected for a business hotel (which is our preference). i would stay here again.
Cons (-) front desk was sort of unenthusiastic. the bed was a bit firm and i didn't sleep super well but they tried adding some padding and it helped a bit.lights in the bathroom shut off at weird times; pretty minor stuff.
10
Wonderful
Abram, Jan 2025
Cons (-) The staff at the bar wasn?t so honest with us. The receptionist told us the kitchen was open till 10 pm, when we arrived at 9:47, she said they were closed already.

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Flat-screen TV

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.