All reviews
Everything was perfect!
The only thing we didn’t like was that we had a reservation at the hotel’s restaurant for 8pm and when we arrived at 8:06 they told us the kitchen had closed.
We arrived late night and left early morning to go to Tateyama. Reception did a brilliant job on providing Birthday Card for my kid and welcome gift. Space of the room is very big. Overall is pretty clean. The public bath is nice.
N/A
Almost everything. Breakfast was great, the room was lovely and luxurious.
The room was just a tiny bit on the small side.
My partner and I absolutely love this hotel and decided to stay again because of the location, staff, and room. We love that there have Toyama ‘oiisihi mizu’ (delicious water) on every floor. The cafe attached is absolutely lovely and the young woman, Shiori, was extremely helpful, friendly, and enjoyed practicing her English with us. Conformable bed as well as access to streaming is always nice a...
The room was not nearly as clean as last year. It wasn’t dirty per se, but the shower glass had characters drawn on it that showed up when we showered from the steam - so obviously they weren’t cleaned. There was a stain on the wall and just general feel like the room had been “cleaned” quickly without attention to detail. The fridge is not a fridge. I don’t remember this from last time, but it’s ...Read more
Everything was immaculate. The hotel is only a short walk from the bullet train station. I enjoyed the buffet breakfast and the gym has sufficient amount of exercise machine to keep fits. We can leave our luggage for the day with the hotel after we checked out for our stay.
Nothing.
The room was very spacious and clean; the onsen was also quite nice.
It was very very near to Toyama station.
Nil
The hotel location was really great. The room was pristine, the onsen was really good and the breakfast buffet was great as well. For this price, would recommend any day!
The breakfast had a variety of japanese and western food (like bread, eggs, salad). the choices are only tweaked abit daily. had breakfast twice and that is sufficient lest we end up eating repeated food too many times. location is <5mins away from the JR station. there are 3-5 malls around the station. dining options around the hotel are aplentiful too.
hotel passed us umbrellas that were leaking so that ruined our time outside. upon arriving back to the hotel, we mentioned it to the front desk but she made no reaction and just took the umbrellas to the back, she did not look to have separated/ thrown the leaking one away. i hope im wrong and it is no longer being used to pass to guests.
The only good thing is its location but that’s where its stops
Being an American run chain expect cheap coffee and a staff attitude of a typical American chain : stay in a local hotel is more recommended ; I only stayed here due to a mix up in my behalf with another hotel
