DoubleTree by Hilton Krakow Hotel & Convention Center
9.2
Wonderful
(3601)
4 stars
Updating price...

DoubleTree by Hilton Krakow Hotel & Convention Center

4 stars
ul. Dabska 5, 31-572 Krakow, Malopolskie
9.2
Wonderful
3601 reviews
Updating price...

Overview

DoubleTree by Hilton Krakow, built in 2015, is within walking distance from TAURON Arena Krakow, a multi-purpose hall that hosts concerts, shows and sports competitions. The hotel is located in a green and quiet area of the city with a large 43-hecta…Hilton
DoubleTree by Hilton Krakow, built in 2015, is within walking distance from TAURON Arena Krakow, a multi-purpose hall that hosts concerts, shows and sports competitions. The hotel is located in a green and quiet area of the city with a large 43-hectare park in the immediate vicinity. We are situated near the EXPO Krakow Fair Trade Center and many office parks. The nearest shopping center is 2 km /1.5 mi/ away. The hotel is only a 30-minute drive from Krakow Airport. Enjoy a free Spa experience in our Wellness Zone designed to revitalize and pamper you. Our hotel offers a spacious swimming pool, relaxing whirlpool bath, steam room, herbal sauna and a relaxation area. Our 150 square meter fitness center is fully equipped with a wide range of cardiovascular and strength stations. The fitness center is open 24 hours a day. Each guest room features a flat screen 40-inch TV, complimentary WiFi, spacious work desk, air conditioning, safe and refreshment center. Our hotel has a 24-hour business center and parking for 100 cars. Dine in our 5th Avenue Restaurant where we serve seasonal food that is simple, light and delicious. Unwind each evening in the contemporary Lounge Bar offering a selection of beers, spirits and cocktails.Hilton
9.2
Wonderful rating
Based on 3601 verified guest reviews

Available rates

Tue 6/10
Wed 6/11

The neighborhood - Grzegórzki

ul. Dabska 5, 31-572 Krakow, Malopolskie

Reviews

9.2
Wonderful
3601 verified ratings
Wonderful
2384
Very good
573
Good
276
Okay
127
Fair
131
Mediocre
35
Poor
75

Summary of reviews

Guests say
Overall, guests enjoyed the friendly service and amenities like the spa and breakfast, but many expressed dissatisfaction with noise levels, particularly from children and other guests, as well as issues with cleanliness in common areas. Parking fees were also a common complaint.
AI-Generated from customer reviews
Service8.5 out of 10
Cleanliness2 out of 10
Noise Level1 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

10
Wonderful
Piotr, Jun 2025
Pros (+) Great location for unforgettable music gig in Tauron Arena. Quite and comfy place.
Cons (-) All good. Just if you coming to visit Cracow it’s a bit on side.
9.0
Wonderful
Ibo, Jun 2025
Pros (+) Room was space full for 3 people. SPA was nice, breakfast had wide selection for each taste.
Cons (-) You charge extra for parking outside that is only for hotel guests. We travel a lot and in that cases parking is in the price of the room. You should change that. The bed for the third person in the room is very bad. My son of 16 slept there and the bed was very uncomfortable.
10
Wonderful
Vasiliu, Jun 2025
Pros (+) Spa area very nice, room very clean
10
Wonderful
Ariton, May 2025
Pros (+) Location was excelent. You could get anywhere with either uber or by public transport. 10-12 minutes walk to tram station. Breakfast is amazing, anything you can think of, they have it. As a bonus you have a chef who could build your personalised omlette.
8.0
Very good
Helen, May 2025
Pros (+) Location excellent as we were to event at the arena 10 mns walk away
Cons (-) Room service breakfast could have been hotter with cooked food. Toast requested wasn’t even toasted enough. Bar/restaurant staff , some were pleasant, couple others didn’t even smile.
10
Wonderful
Skravch, May 2025
Pros (+) breakfast, pool, cleanliness, bar
10
Wonderful
Katarina, Apr 2025
Pros (+) We loved it! Especially the host Pan Wiktor exceeded our expectations with excellent service. Facilities, swimming pool, saunas, the restaurant- amazing!
Cons (-) There was not enough time to enjoy everything! Need to book more nights next time
10
Wonderful
Marcel, Apr 2025
Cons (-) Cold water in swiming pool
8.0
Very good
Alison, Apr 2025
Pros (+) Lovely hotel. Very clean, the staff are lovely and breakfast was good. We enjoyed the pool and sauna which were usually very quiet. We had a room on the first floor and it was a great size and quiet too. It was almost perfect.
Cons (-) The location. I chose poorly here. It is well out from the main city. Not ideal when in Krakow for a short break. Going in and out had to be well planned and there’s no ‘nipping back’. We used the tram or uber to get about but the costs mount up. Both were fairly cheap but it was a hassle we didn’t really need.
10
Wonderful
Darshana, Apr 2025
Pros (+) The hotel is very nice staff are friendly. We had interconnecting rooms which worked well for us. The spa and swimming pool was lovely after a long day out and touring. Would definitely recommend.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.