DoubleTree by Hilton Johor Bahru
4 stars
8.8
Very good
(4789)
4 stars
Updating price...

DoubleTree by Hilton Johor Bahru

4 stars
12 Jalan Ngee Heng, Johor Bahru 80000
8.8
Very good
4789 reviews
Updating price...

Overview

Hotel with 3 restaurants, a quick walk to Komtar JBCC Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Expedia Group
Hotel with 3 restaurants, a quick walk to Komtar JBCC Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. DoubleTree by Hilton Hotel Johor Bahru offers 333 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center. Children under 17 years old are not allowed in the swimming pool without adult supervision.Expedia Group
8.8
Very good rating
Based on 4789 verified guest reviews

Available rates

Fri 7/25
Sat 7/26

The neighborhood

12 Jalan Ngee Heng, Johor Bahru 80000

What's nearby

  • Arulmigu Sri Rajakaliamman Glass Temple0.23 mi
  • Johor Bahru City Square0.42 mi
  • Sultan Ibrahim Building0.5 mi
  • Sultan Abu Bakar Royal Palace Museum0.71 mi
  • Johor Bahru Old Chinese Temple0.37 mi
  • Johor Bahru Sentral Railway Station0.44 mi
  • Istana Besar0.71 mi
  • Johor Zoo0.78 mi

Reviews

8.8
Very good
4789 verified ratings
Wonderful
2961
Very good
946
Good
511
Okay
189
Fair
80
Mediocre
55
Poor
47

Summary of reviews

Guests say
Guests appreciated the cleanliness and service, with many praising the staff's kindness and helpfulness. However, several reviews highlighted issues with value for price, particularly regarding breakfast and amenities, leading to dissatisfaction among some guests.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Value for Price3 out of 10
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Score by provider

All reviews

10
Wonderful
Paulus, Jul 2025
Pros (+) the front office manager Bu mareeanajan is very kind, she is very helpful and very nice. We had an incident of losing our ring, And she really helped us a lot.
10
Wonderful
Faridah, Jul 2025
Pros (+) The location, the ambience and service!
Cons (-) Nothing!
10
Wonderful
Amsalan, Jul 2025
Pros (+) The staff are amazing. They were so kind to my mother and accommodated her reduced mobility to make the trip as pleasurable and comfortable as possible. The staff at the restaurant Makan went above and beyond to make our meals an absolute pleasure. For the inventive young man manning the juice counter in the morning to the bright and cheerful ladies who ran the restaurant like a well-oiled ship. I...
Cons (-) We hoped that the night buffet had some variety in dishes, as the dishes served were the same on both nights. The Breakfast buffet had a lot of variety between the two mornings. Which was wonderful.
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10
Wonderful
Nicole, Jul 2025
Pros (+) Everything!
Cons (-) Location quite scary to navigate the roads as pedestrians walking to nearby malls.
8.0
Very good
Kwong, Jul 2025
Pros (+) cosy room. lack toiletries.
10
Wonderful
Joel, Jul 2025
Pros (+) Excellent customer service, requests can be WhatsApp. Will stay again
9.0
Wonderful
Nurlin, Jul 2025
Pros (+) none
Cons (-) none
9.0
Wonderful
Poh, Jul 2025
Pros (+) Room is clean and staffs are friendly.
Cons (-) Room is clean but some lights are not working. I have told front desk but since I only stay for 1 night there is no point repairing it.
9.0
Wonderful
Nurjehan, Jun 2025
Pros (+) Superb breakfast. Maintenance team was fast when there is leaking under the sink pipe. Their personnel check-in with us via room call if we have been attended to. Great customer service. DoubleTree Hilton service never failed me. Stayed before but in Malacca. Overall, I like their service.
Cons (-) Non for now.
2.0
Poor
Babu, Jun 2025
Pros (+) Location, staff were amazing
Cons (-) property is old, and very outdated

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.