DoubleTree by Hilton Hotel Raleigh - Cary
8.8
Very good
(290)
4 stars
Updating price...

DoubleTree by Hilton Hotel Raleigh - Cary

4 stars
500 Caitboo Avenue, Cary, NC 27518
8.8
Very good
290 reviews
Updating price...

Overview

Rating
The DoubleTree by Hilton Raleigh-Cary hotel offers full-service hotel accommodations in suburban Cary NC between downtown Raleigh and Research Triangle Park. Our convenient location near US 1 and I-40 is within walking distance of retail stores, restHilton
The DoubleTree by Hilton Raleigh-Cary hotel offers full-service hotel accommodations in suburban Cary NC between downtown Raleigh and Research Triangle Park. Our convenient location near US 1 and I-40 is within walking distance of retail stores, restaurants, and entertainment. Our hotel is 15 minutes from Raleigh-Durham Airport or downtown Raleigh and offers quick access to NC State University. Smartly designed guest rooms feature pampering baths, generous work surfaces with data ports, flat screen HDTVs, luxurious Sweet Dreams bedding, and complimentary high-speed internet access. Our 100 percent smoke-free hotel includes first-class amenities such as a heated indoor swimming pool, state-of-the-art fitness center, outdoor patio, atrium lobby with fireplace, in-room dining, and an inviting bar/lounge. Start the day right with our extensive DoubleTree breakfast buffet. Enjoy freshly prepared salads, sandwiches, and more at our 24-hour Grab-n-Go shop. Join us for dinner nightly at the upscale Park Bar and Grille restaurant serving favorite American fare. The DoubleTree hotel in Cary near Raleigh offers over 1,600 sq. ft. of flexible meeting and banquet space as well as an Executive Boardroom and plenty of comfortable pre-function space - perfect for business or social functions for up to 150. Support services include creative banquet and catering menus, state-of-the-art AV services and connectivity, and a complimentary 24-Hour business center. Our exceptional location is ideal for anyone traveling to the Research Triangle area of North Carolina with excellent proximity to corporations such as Siemens Caterpillar, ABB Epic Games, Pfizer, and more. We're also a short drive from several colleges and universities including North Carolina State University. Visit Raleigh-Durham-Chapel Hill area attractions including downtown Raleigh historic and entertainment districts, the Lenovo Center, North Carolina Museums of Art History, Natural Sciences Koka Booth Amphitheater, and Coastal Credit Music Pavilion.Hilton
Rating
8.8
Very good
Based on 290 verified guest reviews

Available rates

Thu 4/17
Fri 4/18

The neighborhood

500 Caitboo Avenue, Cary, NC 27518

What's nearby

  • Crossroads Plaza7 min walk

Reviews

8.8
Very good
290 verified ratings
Wonderful
213
Very good
28
Good
23
Okay
12
Fair
4
Mediocre
3
Poor
7

Summary of reviews

Guests say
Overall, the hotel received mixed feedback from guests. Many praised the cleanliness of the rooms and the friendly staff, indicating a positive atmosphere. Guests particularly liked the comfort of the beds and the spaciousness of the rooms. However, there were significant concerns regarding customer service, with several guests expressing dissatisfaction over issues like availability of rooms and breakfast options. The breakfast experience was notably disappointing for some, and there were mentions of minor inconveniences such as water pressure and bathroom lighting.
AI-Generated from customer reviews
Cleanliness9 out of 10
Bed Comfort8.5 out of 10
Room Size8 out of 10
Service3 out of 10
Breakfast2.5 out of 10
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Score by provider

All reviews

6.0
Okay
Racheal, Mar 2025
Pros (+) The staff was definitely excellent and seemed to like their jobs alot great staff very clean
Cons (-) The beds were horrible worst bed I ever tried to sleep in only got about 2 hours sleep they were so hard
10
Wonderful
Carolyn, Feb 2025
Pros (+) My desk clerk was awesome she checked me in smoothly offered the famous chocolate chip cookie and was also there to check me out. I'm so sorry I don't remember her name but I won't ever forget her beautiful kind smile Happy DoubleTree Guest Carolyn L
Cons (-) That I didn't have my swimming suit 7
10
Wonderful
Jynifer, Jan 2025
Pros (+) Pool was inside but not heated. Very cold, didn’t expect that. Everything was wonderful. We loved our time and we will be back!!
Cons (-) Read above
10
Wonderful
Leshaw, Jan 2025
Pros (+) Everything was great
Cons (-) The breakfast could have been better
9.0
Wonderful
John, Jan 2025
Pros (+) Ms. Pam in the restaurant/bar area was phenomenal at breakfast. She went above and beyond.
9.0
Wonderful
James, Dec 2024
Cons (-) Room next to elevator lots of noise
10
Wonderful
Melinda, Dec 2024
Pros (+) Staff responsive to customer. I had a concern about my TV not working. It was after midnight and the young lady at the desk was very accommodating. She gave me another room without hesitation. It was refreshing to experience great customer service.
Cons (-) N/A
8.0
Very good
Jane, Dec 2024
Pros (+) Comfortable bed, lots of natural light,good coffee in the room. Friendly staff. Generally quiet at night. Very clean.
Cons (-) Limited TV channels. Mediocre food and limited choices, staff nice but uninformed about menu options. Asked about breakfast, they said it's buffet only. Then, on the last day, I found out they had a made to order omelette option.only since I overheard another guest ordering one. Wish I had known. Had a problem with the electronic room key. Was resolved but inconvenient experience.
9.0
Wonderful
Sophia, Dec 2024
Pros (+) Breakfast was okay but for $15 real eggs should be at least available
Cons (-) Include breakfast in price. It was confusing online I thought I had already paid for it
10
Wonderful
Sheri, Oct 2024
Pros (+) Very clean and great location. Great buffet!

Amenities

  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.