All reviews
A unique property with amaizing design.
I loved the design and every attention to detail the service was excellent and staff went out of their way to accommodate my every request.
Design of the hotel is very beautiful
The hotel is very beautiful but we have been very disappointed because they had a problem with electricity in the evening (that could happen) but their answer has been very poor from an hotel of their category. I want to explain better. We came back to the hotel at 7pm and everything was dark. They told us that they had no electricity and we had to move to another hotel of a lower category. Even i...Read more
Incredible staff..truly. Very accommodating and on top of things. Have stayed in hotels across the world and while this one is small, they had 5 star staff. Bedroom was way bigger than expected, bathroom was huge as well. Rooftop is perfect to hangout and have a drink/cigar. If I am ever back in Merida, this is the spot!
Very beautiful rooms and super nice staff. The location is perfect to discover Merida by foot.
Its a lovely boutique hotel set in a safe and yet still central location in merida. Staff was amazing and went out of their way to provide great services! I loved the room and it's aesthetic.
I'd have to say it's a bar/entertainment first and hotel second. First room I had was right next to the rooftop bar and the music went through the room loudly. Thankfully the staff moved me to a more further room downstairs, due to weekend DJ I could still hear the noise but not as loud. I'd recommend them to install a sound proof installation on the rooms so it doesn't take away any other experie...Read more
The staff was amazing and the the restaurant too
The door in the bathroom didn’t close
Beautiful design and wonderful staff. Also very comfortable bed.
It was more style over function. The bathroom situation was silly with the shower completely open to the room with glass and the lighting in the bathroom made it difficult to use comfortably. Also, an option rather than feather pillows would be nice
I loved everything abouts this hotel. Location perfect to walk around. I felt safe and comfortable. The Customer Service was excellent. Every staff there was kind and welcoming from beginning to end of the stay. ADO bus service is 10 minutes away. Lots of restaurants nearby. The rooftop bar is lively with great music. Bartender the best. The food is 5 star with breakfast included. A welcome drink ...
I loved everything. Would definitely recommend staying here and will stay again. The only place I will stay in Merida.Read more
All of the staff really made our stay the best. They truly go above and beyond and I really made friends, I feel. Rudy, Eduardo and Mauricio are the best! We had a late flight getting in and an early flight getting out and they were able to arrange a ride for us. Truly the loveliest people. The food at the restaurant is also good.
