Diamond Bay Hotel
5 stars
8.6
Very good
(1393)
5 stars
Updating price...

Diamond Bay Hotel

5 stars
20 Tran Phu, Nha Trang
8.6
Very good
1393 reviews
Updating price...

Overview

Rating
Elegant beach hotel and 2 outdoor swimming pools At Diamond Bay Hotel, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. Change of towels is available on request. Diamond Bay Hotel offers 275 air-condiExpedia Group
Elegant beach hotel and 2 outdoor swimming pools At Diamond Bay Hotel, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. Change of towels is available on request. Diamond Bay Hotel offers 275 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. 50-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Nha Trang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.6
Very good
Based on 1393 verified guest reviews

Available rates

Fri 5/16
Sat 5/17

The neighborhood - Loc Tho

20 Tran Phu, Nha Trang

What's nearby

  • Khanh Hoa Museum0.11 mi
  • Tram Huong Tower0.52 mi
  • Dam Market0.54 mi
  • Stone Church0.57 mi
  • Nha Trang City Centre0.6 mi
  • Alexandre Yersin Museum0.24 mi
  • Long Thanh Photo Studio0.53 mi
  • Nha Trang Beach0.55 mi
  • April 2 Square0.6 mi
  • Long Thanh Gallery0.65 mi

Reviews

8.6
Very good
1393 verified ratings
Wonderful
804
Very good
281
Good
136
Okay
76
Fair
38
Mediocre
25
Poor
33

Summary of reviews

Guests say
Guests generally appreciated the hotel's excellent location, making it easy to access various attractions. However, many reviews highlighted significant issues with cleanliness and service, with reports of dirty rooms and unresponsive staff. While some guests found value for their money, others felt that the overall experience did not meet their expectations, especially regarding the amenities and upkeep of the hotel.
AI-Generated from customer reviews
Location9 out of 10
Value for Price8 out of 10
Atmosphere7.5 out of 10
Cleanliness4 out of 10
Service3.5 out of 10
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All reviews

10
Wonderful
Enton, Apr 2025
Pros (+) Amazing location and amazing value for money! Very helpful and smiley staff.
Cons (-) If i were to be one of those people who complains for no reason, i would say the breakfast is not the best, but at the price i paid, it's a bargain
8.0
Very good
Toru, Apr 2025
Pros (+) I was very satisfied with everything: the staff’s service, the clean room, and the delicious breakfast.
8.0
Very good
Allyssia, Apr 2025
Pros (+) Location and layout of the room
Cons (-) The traffic jam in lifts
7.0
Good
Reallyanonymous, Apr 2025
Pros (+) Good buffet breakfast. Nice swimming pool. The hotel is situated right on the avenue along the beach - to go to the beach needs just crossing the street. The hotel is about 1,7 km from the train station - can be done on foot if the luggage is not too heavy.
Cons (-) The staff at the gym was unable to provide info on where to get the towels for the pool which is just next to the gym... a bit odd...
2.0
Poor
Vitalii, Apr 2025
Pros (+) The location and view from the window or balcony is quite good.
Cons (-) I rarely write reviews, but this stay was truly disappointing. The entire hotel was covered in dust — from the lobby to the rooms. Everything felt old and worn out, like it hasn't been renovated in years. The rooms were tired, with outdated furniture and a general sense of neglect. The breakfast was extremely poor — low quality food, very little variety, and not tasty at all. The elevators were un...
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8.0
Very good
Aurelien, Mar 2025
Pros (+) The suite room is nice and very spacious, great view, and a separate space with a door to separate sleeping and seating areas (we travelled with a baby). A bit more furniture like kitchen bar high chairs, or a chair for the balcony would make it even better. As mentioned in a few other comments, the lift situation is real, and can be a bit annoying around breakfast and checkout time.
9.0
Wonderful
Kay, Mar 2025
Pros (+) Comfortable beds and great breakfast
Cons (-) Lifts still a bit of an issue We stayed several times over our time there and most rooms were great. The room we had for our 3rd stay was a bit disappointing on the 18th floor. In need of repair and renovation
9.0
Wonderful
Nicholas, Mar 2025
Pros (+) The location is ideal, just across the road from the beach and near to shops and restaurants. The room was lovely, spacious with a large bed, a fantastic view of the city and sea and quiet and comfortable. Buffet breakfast was good with a lot of healthy options such as fruits and vegetables. The breakfast restaurant is very spacious so although the hotel had many guests the restaurant never felt c...
Cons (-) The lifts were so slow. Not enough lifts for the number of guests.
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8.0
Very good
Sergei, Mar 2025
Pros (+) Shower gel smells nice. The location is good and staff was very helpful and accommodating
Cons (-) The room was very tired. No furniture on the balcony. One elevator out of three did not work until the last day, and they have pretty heavy traffic to the gym on the 4th floor, and it took forever to go up or down. The bed linen was worn out.
8.0
Very good
Ngoc, Mar 2025
Pros (+) Great location, helpful staff, spacious room, comfortable bed
Cons (-) The elevators are terrible. During the time we were staying, one was completely broken. One was not really working because it rarely stopped to get people. The only one which was working was always full of people and went up and down super slow. Sometimes it stopped and open on every single floor even though there was no one waiting. The worst case was when my husband and one guy were even stuck t...
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Amenities

  • Private beach
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.