All reviews
Beautiful place in a great location with good views
First night there was no electricity however this is not the fault of the hotel.
Beautiful hotel in the best spot. We loved the cabin vibes of the room, so well decorated, and all the property. Even they have a small trail along the river and a private access to the lake. Great breakfast too
None
Plenty of parking. Lovely, quiet property. Front desk was friendly and helpful. Bed was spacious and comfy. Location is right between Pucon and Villarrica.
Staying on the first floor, we could hear the guests above us walk around quite loudly. I'd suggest requesting a top level floor!
It is a charming hotel with an astonished view to the lake, extremely clean and comfortable, pleasant staff. Definitely it was a very good experience and nice choice in being there.
Nothing to complain, everything was perfect.
Beautiful hotel, friendly staff, delicious breakfast and 10/10 hot tub in the woods. A real treat!
New property, needs more services
The staff, the food at the restaurant, the size and view of the room were exceptional. Location also very nice!
Buildings are cold and hard to heat. Massages wasn’t good especially because it was very cold. For the price after staying for 6 nights we would have expected some courtesy item such as a bottle of wine or including one tinaja… everything is extra including water…
Setting, hot tub, park, beds, rooms bathrooms
No complaints
the hotel is beautiful, comfortable and surrounded by beautiful landscapes and nature. However what stands out and was the great differential is the service and care of the employee Francisca. always very kind and concerned about the small details.