Crystalbrook Flynn
5 stars
8.8
Very good
(1244)
5 stars
Updating price...

Crystalbrook Flynn

5 stars
85 Esplanade, Cairns, QLD 4870
8.8
Very good
1244 reviews
Updating price...

Overview

Rating
Luxury Cairns hotel in Cairns Central Business District with a full-service spa Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lou…Expedia Group
Luxury Cairns hotel in Cairns Central Business District with a full-service spa Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center. Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.Expedia Group
Rating
8.8
Very good
Based on 1244 verified guest reviews

Available rates

Sun 4/27
Mon 4/28

The neighborhood - Cairns CBD

85 Esplanade, Cairns, QLD 4870

What's nearby

  • Michael Seebeck Gallery1 min walk
  • Tusa Dive2 min walk
  • Cairns Night Markets & Food Court4 min walk
  • JUTE Theatre Company5 min walk
  • Samurai Gallery Australia6 min walk
  • Esplanade Lagoon6 min walk
  • Esplanade Boardwalk1 min walk
  • Cairns Regional Gallery3 min walk
  • Center of Contemporary Arts5 min walk
  • Mike Ball Dive Expeditions6 min walk
  • Marlin Marina6 min walk
  • Cairns Rainforest Dome6 min walk

Reviews

8.8
Very good
1244 verified ratings
Wonderful
875
Very good
191
Good
69
Okay
46
Fair
34
Mediocre
12
Poor
17

Summary of reviews

Guests say
Guests praised the hotel's excellent location, with many attractions within walking distance, and highlighted the friendly and helpful service from staff. However, some reviews mentioned cleanliness issues, such as hair and dust in the rooms, which detracted from the overall experience. Despite this, many guests enjoyed their stay and appreciated the spacious rooms and amenities.
AI-Generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness3 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

3.0
Poor
Tyler, Apr 2025
Cons (-) I was unable to do my laundry
2.0
Poor
Cunningham, Apr 2025
Cons (-) tv broke, room could only go down to 60 degrees, tamper seal on tv hdmi port on tv could play xbox
7.0
Good
Mark, Apr 2025
Pros (+) Location was good
Cons (-) Extra cost for parking. Poor lighting in room
8.0
Very good
Farnworth, Apr 2025
Pros (+) Hotel is in an amazing location. Sitting around the pool area was very pleasant. Breakfast was ok, but not worth $38.
Cons (-) First room had an extremely musty smell, like a boy's gym bag. We couldn't stomach breathing that for 6 nights, and the first desk manager who came to the room to check agreed it smelled bad, said she'd look into it, but never followed up with us. The 2nd desk manager I called was far friendlier and accommodating and brought us to another room. While the air quality was much better in the 2nd room...
Read more
8.0
Very good
Georgina, Apr 2025
Pros (+) Clean well throughout room
Cons (-) Surrounding area felt quiet dirty in comparison to nearby Port Douglas
10
Wonderful
Tegan, Apr 2025
Pros (+) Our overall experience was great, the location was suburb and in walking distance of everything. I feel $15 per night parking is on the higher side however. Other than that everything was amazing and we enjoyed our stay.
10
Wonderful
Mark, Mar 2025
Pros (+) Well located, modern clean & neat furnishings
10
Wonderful
Lisa, Mar 2025
Pros (+) Exceptionally comfortable bed. Great shower. Very friendly staff. Great armchair. Great view. Early check in. Very central location.
Cons (-) Nothing. It was fantastic.
7.0
Good
Susan, Mar 2025
Pros (+) Clean & convenient.
Cons (-) I asked if there was a toothbrush in room as my baggage didnt make the flight & i was flooded out from my home. They said yes but there wasnt. Really annoying. Luckily there was one in my car.
10
Wonderful
Louie, Mar 2025
Pros (+) Loyal guest here, i love it!

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Flat-screen TV
  • TV
  • Free toiletries

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.