Crowne Plaza Vientiane
5 stars
9.1
Wonderful
(1145)
5 stars
Updating price...

Crowne Plaza Vientiane

5 stars
20 Samsenthai Road,Nongduang Nua Village, Vientiane 01000
9.1
Wonderful
1145 reviews
Updating price...

Overview

Rating
Crowne Plaza Vientiane is conveniently located near the city centre of Vientiane, the capital of Laos. Crowne Plaza Vientiane is one of the most sought-after upscale hotels in the region, known for its immaculate rooms and professional staff. The hotIHG Hotels & Resorts
Crowne Plaza Vientiane is conveniently located near the city centre of Vientiane, the capital of Laos. Crowne Plaza Vientiane is one of the most sought-after upscale hotels in the region, known for its immaculate rooms and professional staff. The hotel is conveniently located for seamless transfers to and from Wattay International Airport, just 15 minutes away. It's also within easy reach of government and business offices as well as local tourist attractions, making it the perfect address for both corporate and leisure travellers. The hotel is near Vientiane's main shopping district, which includes malls and restaurants, and is a short drive from several prestigious golf courses. Crowne Plaza Vientiane has 198 guest rooms and suites, all with stunning views and designed with traditional and contemporary notes. The rooms include high-speed WiFi, flat-screen TVs and luxurious bathrooms. There are also several dining options, including all-day room service, a market-style dining restaurant, an innovative Indochina restaurant, a tapas bar, a lobby bar and many more. Guests can work out in our state-of-the-art gym or unwind in the infinity edge outdoor pool or on-site spa. We have friendly and dedicated multi-lingual staff on hand 24/7, ensuring you have the best possible experience while staying with us.IHG Hotels & Resorts
Rating
9.1
Wonderful
Based on 1145 verified guest reviews

Available rates

Sun 5/11
Mon 5/12

The neighborhood

20 Samsenthai Road,Nongduang Nua Village, Vientiane 01000

What's nearby

  • Lao National Museum0.71 mi
  • Anouvong Stadium0.76 mi

Reviews

9.1
Wonderful
1145 verified ratings
Wonderful
884
Very good
159
Good
53
Okay
22
Fair
14
Mediocre
8
Poor
5

Summary of reviews

Guests say
Guests have mixed feelings about the hotel, with many praising the cleanliness and breakfast options. However, service issues, particularly with rude staff and management, were highlighted as significant concerns. The location is somewhat neutral, with some guests finding it acceptable despite being a bit far from the center. The pool and amenities received positive remarks, but some guests felt the service could use improvement.
AI-Generated from customer reviews
Cleanliness8.5 out of 10
Breakfast8 out of 10
Pool7.5 out of 10
Location5 out of 10
Service1 out of 10
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Score by provider

All reviews

10
Wonderful
Austin, Apr 2025
Pros (+) Breakfast was yummy and the selection was great! We enjoyed afternoon tea as well!
10
Wonderful
Ansley, Mar 2025
Pros (+) Amazing breakfast buffet, super clean rooms, comfy beds, and wonderful staff. The pool is beautiful and has lots of seating. Would definitely recommend a trip to the Senses Spa on property as well. Could not have asked for a better stay while in Vientiane!
9.0
Wonderful
Charles, Mar 2025
Pros (+) Always a great place to stay.
9.0
Wonderful
Tania, Mar 2025
Pros (+) All good, great service
8.0
Very good
Philip, Mar 2025
Pros (+) Nice and clean with friendly staff.
Cons (-) Nothing
9.6
Wonderful
Anonymous, Mar 2025
This is the best interaction I have had with hotel staff. True professionals, trained by professionals. The hotel and restaurant staff are friendly, polite and respectful. This has been to best hotel stay experience my wife and I have had, ever.
10
Wonderful
Sam, Mar 2025
Pros (+) Firstly, the staff were unbelievable. Extremely friendly and went above and beyond. Special shoutout to Jacky and Billy for their exceptional service, they made our stay so special. Not only did they constantly ensure our stay was wonderful, we observed their service extend to other guests and make them feel just as amazing as we did. From sharing their recommendations to friendly faces in the mor...
Cons (-) Carpark was slightly annoying to access with a scooter being on the other side
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10
Wonderful
Anonymous, Mar 2025
One of the best stays in Vientiane
9.0
Wonderful
Ting, Feb 2025
Pros (+) Breakfast is very good! The staff O was very helpful.
9.0
Wonderful
John, Feb 2025
Pros (+) A very good location - some 10 mins from the riverside. Staff were excellent and the room very comfortable. Nice to have a bath tub in addition to shower. Great buffet breakfazt.
Cons (-) Nothing...all tip top.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.