All reviews
Historical building on a great street in old Lyon.
The guest rooms were terribly run-down, dark, and awkward.
charming historical building & good location in old lyon, cute Cat manger, friendly & nice staff!
lack of lights in bedroom; no bath”room”, only bathtub, inconvenient; maybe our room is 2F(no idea coz maybe the cheapest option ? urgent booking, didn’t check detail), only one window next the bathtub, no other window; taxi&Uber cannot drop off at front of hotel， taxi need permit or ask hotel to help to call taxi, a little bit inconvenient
The antique palace feel of the room was good. The eventual room we stayed in was bright and quiet despite being in a prime tourist area.
The first room had a musty smell which they could not get rid of, it was loud and it had no outside window. They said the smell was a problem they had in some of their rooms and cleaning did not get rid of it. Be wary of the room you get, some of them are really not great. They moved us because the smell in the first room was over whelming. But they did this after we stayed in that room for a nigh...Read more
Very charming historical building in the center with full access to a nice spa, located in the center of the old town. Very kind and helpful concierge who arranged last minute fantastic diner reservations and special parking arrangements when the city car traffic was blocked.
We had a rough start with unpleasant service from a receptionist on the phone but that was very quickly and very kindly handled thanks to the amazing service from the concierge and his team.
location, concierge service
bed is very hard
Location is good, in the heart of the old city The staff is excellent and trying to help
The toilets are horrible and the smell is disgusting We weren’t informed that the shower and the bath are in the middle of the room, it doesn’t appear in the room description. We wouldn’t take this room if we knew The rooms were within a corridor with almost no light. To open the door with a key (not a card!!) was a challenge without seeing anything. Why not to use modern card instead of heavy key...Read more
Very nice hotell 10 out of 10 !
Best location in the old town. Old historic building. Decent breakfast.
The room was dark and dungeony, smelled old. Tiny shower, moldy around the tile outside the shower. Expensive water bottle and minibar. The other 5 star hotels we stayed at in France supplied at least a couple free water bottles each day and even free snacks and minibar with free soft drinks. $39 for parking was high too.
Great breakfast and location.
Room wasn't well maintained. Curtains were falling off top. Shower was nearly nonexistent. Very dark
