CoolRooms Palacio de Atocha
4 stars
9.5
Wonderful
(1434)
4 stars
Updating price...

CoolRooms Palacio de Atocha

4 stars
Calle de Atocha 34, 28012 Madrid
9.5
Wonderful
1434 reviews
Updating price...

Overview

Victorian hotel with a 24-hour front desk and a coffee shop An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe a…Expedia Group
Victorian hotel with a 24-hour front desk and a coffee shop An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. CoolRooms Palacio de Atocha offers 35 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool.Expedia Group
9.5
Wonderful rating
Based on 1434 verified guest reviews

Available rates

Thu 6/5
Fri 6/6

The neighborhood - Embajadores

Calle de Atocha 34, 28012 Madrid

What's nearby

  • Teatro Monumental2 min walk
  • Plaza de Santa Ana3 min walk
  • Filmoteca Espanola3 min walk
  • Yelmo Cines Ideal4 min walk
  • Teatro Estudio de Madrid4 min walk
  • Teatro de la Comedia5 min walk
  • Palace of Santona3 min walk
  • Teatro Caser Calderón3 min walk
  • Teatro Español4 min walk
  • Teatro Nuevo Apolo4 min walk
  • Palace of the Marquis of Molins4 min walk
  • Ateneo de Madrid5 min walk

Reviews

9.5
Wonderful
1434 verified ratings
Wonderful
1264
Very good
89
Good
39
Okay
17
Fair
16
Mediocre
6
Poor
3

Summary of reviews

Guests say
Guests generally praised the hotel for its great location, friendly and helpful staff, and spacious rooms. Many enjoyed the cleanliness and quality of amenities, especially the breakfast offerings. However, some reviews mentioned issues with service quality and value for price, indicating a mixed experience for a few guests.
AI-Generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Value for Price8.5 out of 10
Room Size8.5 out of 10
Breakfast8 out of 10
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Score by provider

All reviews

10
Wonderful
Jennifer, May 2025
Pros (+) Friendly and attentive staff. Beautiful room and thoughtful touches. Thank you.
Cons (-) Prefer no smoking in the pool area. Not a fan of second hand smoke.
9.0
Wonderful
Ross, May 2025
Pros (+) Location was perfect - walking distance from all the major attractions. Lovely small outside area with small pool. Great vibe to the whole hotel.
10
Wonderful
Dawn, May 2025
Pros (+) Amazing rooms and staff. We were able to stay an extra night due to the power outage in Spain and everyone was incredibly helpful.
10
Wonderful
Po, Apr 2025
Pros (+) The location was very good. Just next to central. Atocha is a very cool neighbourhood with lots of eateries. Open through Easter. The bed was supremely comfortable and we loved the high ceiling and great air conditioning.
Cons (-) The bathroom was rather cold during this cool spring. Would appreciate a second luggage rack ( but this applies everywhere). A towel heater rack would be nice.
9.0
Wonderful
Gilesdawson, Apr 2025
Pros (+) Nice room, comfortable beds, great showers and very nice staff. Lots of nice touches including several gifts and packs for the children.
Cons (-) If you like blackout rooms a night its not great. Light through yhe bathroom and from green emergency light on ceiling. Also brrakfast serving was very very slow. You need paience in the restaurant, for dinner too, so not great with small kids.
10
Wonderful
Yulia, Apr 2025
Pros (+) The hotel gave an amazing feeling. The vide was very relaxing and pampering, the facilities were everything we could wish for. The staff even brought colouring book , colours and the Teddy bear for our kid, and set up a tipi for her. The best thing was B&O speaker, adding to the overall comfort. We loved everything! A special note about the breakfast: it's served in the patio, and is overall very ...
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10
Wonderful
Deirdre, Mar 2025
Pros (+) Excellent location and staff were amazing and room was super
10
Wonderful
Ellen, Mar 2025
Pros (+) It’s an unpretentious hotel near Atocha train station. The rooms are spacious and beautiful. This trip they upgraded my room to a suite and it was greatly appreciated after a difficult day of travel. Love this hotel.
10
Wonderful
Vadim, Mar 2025
Pros (+) Exceptional rooms- design, quality, size. Courteous staff. Great location. Unbeatable value!
Cons (-) None
9.0
Wonderful
Mariyah, Mar 2025
Pros (+) Good location, big room sizes. Staff are very attentive.

Amenities

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.