All reviews
One of the best locations to stay. We had a room with a perfect view on Ponte Viecchio and Arno River. It’s a 15 minute walk to a train station (Firenze SNM) and 5 minutes walk to any landmark or boutique. Couldn’t be more convenient
I booked property with a thought of using the spa and sauna. Unfortunately during our stay it was under construction and this amenities were completely unavailable which my husband and I were looking forward too. It wasn’t listed anywhere on the website that this is happening when I was booking a room.
Great location! Right on Ponte Vecchio. Nice staff. Really good breakfast. Room was a good size and air conditioning worked well during the heatwave.
Nothing
Very modern and spacious.
The rooftop was extremely crowded and full of noisy tourists
Great location and facilities
Really comfortable bed and room - great staff - - especially the excellent spa staff and the very kind and helpful staff member on arrival - rooftop bar is lovely.
Odd layout of all common areas - breakfast in the sister hotel across the street. No coffee machine in room. €850 per night is very expensive for a small room - paid less in Venice during the Biennale last spring for a bigger room in a hotel of similar standing. This would all be fine, but freshly squeezed orange juice costs extra?!?
We love the rooms that are in the old tower, the rooftop bar, and the location of the hotel. Not our first time here, keep coming back. Love the Ferragamo amenities.
Breakfast is served in another hotel across the street. Can imagine that in poor weather this could be a nuisance.
Super friendly and helpful staff. Rooms very clean, very comfortable beds
All the staff was wonderful!! The beds were very comfortable.
No where to set toiletries in the bathroom
The location was prime and the view was amazing. But the hotel had an issue with their key cards and the desk was very inefficient, it always takes ages to get anything done. But Lucca was amazing he made up for it, he was excellent at multitasking.
The hotel is very charming. Furniture, decor, bathroom. And it is very well located
We were in 2 rooms ( 4 people ) When we arrived, I asked Luca, at the reception, if it was possible to change the floor of at least one room because eventough we had a room with the Arno River view, we couldn´t see much of a view. He decided not to please us, allegating that there were no other room available with an Arno view on an upper floor ( we find out later that it was not true ) Bad luck f...Read more