Cliff House Maine
4 stars
9.0
Wonderful
(393)
4 stars
Updating price...

Cliff House Maine

4 stars
591 Shore Road, Cape Neddick, ME 03902
9.0
Wonderful
393 reviews
Updating price...

Overview

Rating
Luxury resort with 2 restaurants and a full-service spa This smoke-free resort features 2 restaurants, a full-service spa, and an indoor pool. Self parking is free. Additionally, 2 poolside bars, 2 bars/lounges, and a 24-hour fitness center are onsitExpedia Group
Luxury resort with 2 restaurants and a full-service spa This smoke-free resort features 2 restaurants, a full-service spa, and an indoor pool. Self parking is free. Additionally, 2 poolside bars, 2 bars/lounges, and a 24-hour fitness center are onsite. Cliff House Maine offers 226 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center. Guests under 13 years old are not allowed in the swimming pool. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.0
Wonderful
Based on 393 verified guest reviews

Available rates

Wed 4/23
Thu 4/24

The neighborhood

591 Shore Road, Cape Neddick, ME 03902

What's nearby

  • St. Peter's By-The-Sea Episcopal Church9 min walk

Reviews

9.0
Wonderful
393 verified ratings
Wonderful
294
Very good
45
Good
31
Okay
12
Fair
6
Mediocre
3
Poor
2

Summary of reviews

Guests say
Overall, guests highly praised the hotel's location, service, and cleanliness. The breathtaking views and beautiful surroundings were commonly highlighted. Many appreciated the attentive staff and well-maintained facilities. However, concerns were raised regarding noise levels in certain rooms, particularly due to external sounds and proximity to common areas. Additionally, issues with room misrepresentation and added fees contributed to dissatisfaction with the perceived value for the price paid, especially when expectations were not met.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Service9.5 out of 10
Room Size8.5 out of 10
Value for Price2.5 out of 10
Noise Level1 out of 10
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Score by provider

All reviews

6.0
Okay
Bertone, Mar 2025
Pros (+) Food, drinks and staff were amazing. Rooms were very clean and exactly what was expected.
Cons (-) My wife and I specially booked the hotel to spend time in the hot tub, outside, overlooking the ocean. We were informed that the hot tub opened at 9 am. We planned the following morning completely around spending time in the hot tub before checkout. The hot tub was covered in a netting, indicating it was closed. We attempted to find staff over and over again but we're unsuccessful. We walked down ...
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5.0
Fair
Erica, Feb 2025
Pros (+) Beautiful location. Rooms also lovely.
Cons (-) Way overpriced for off season. Didn’t have staff to make it the experience it should have been. Extra charges on top of the room cost seemed outrageous.
10
Wonderful
Anonymous, Oct 2024
Loved my stay here. The room was spacious, the facilities were clean. Would definitely come again.
9.0
Wonderful
Nicole, Aug 2024
Pros (+) We loved the comfortable beds, friendly staff and location.
Cons (-) The paint is severely chipping on the balcony which led to us bringing paint chips in on our feet unknowingly.
8.0
Very good
Corinna, Aug 2024
Pros (+) Beautiful room and view of the ocean. We had breakfast and dinner at the Tiller 4 times and enjoyed each experience. Waiters were very good and food was amazing.
Cons (-) They were cleaning the septic tanks one of the mornings we woke up, so we were unable to sit outside (terrible smell) and the machines started running at 7am, waking everyone up. It smelled of sewage in the spa and the gym as well. I thought for the price we were paying (1000$ CND per night), they could have advised us of this service call and provided some sort of compensation (complimentary brea...
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7.6
Good
Anonymous, Aug 2024
Unfortunately the room was advertised as including resort taxes and two beds. It was false advertising. Ruined our stay. What a headache. The room advertised didn’t exist and we still got charged that special room rate and cliff house took no responsibility. Not even for the false advertising of their own facility. Very disappointed. Nothing was done for us for all of the hassle and needing to use...
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8.0
Very good
Jennifer, Jul 2024
Pros (+) The property and the view were amazing
Cons (-) The pillows were really uncomfortable The food was not great The smell of nubs in the hallway everytime we went to our room was tough to take - needs way better ventilation
10
Wonderful
Patricia, Jun 2024
Pros (+) Great view very calm and relaxing. We loved the live entertainment. Terrific experience would definitely go back .
Cons (-) Nothing
8.4
Very good
Anonymous, Jun 2024
We enjoyed our stay at this hotel, staff was nice, the hotel was clean. For the bad- I was disappointed, one of outdoor pools were closed, the main pool felt very congested. There’s also some renovations going on, inside and out. There are unpainted walls, some man was cutting into the asphalt while another, was blowing the debris with the leaf blower. Piles of sand near the unopened pool. I’ve ex...
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7.0
Good
Natalya, Feb 2024
Pros (+) Location was great
Cons (-) Staff was horrible . Very rude

Amenities

  • Indoor pool
  • Fitness center
  • Room service
  • Free Wi-Fi
  • Business center
  • Free toiletries
  • Child pool
  • Meeting/Banquet facilities
  • Parking
  • Spa

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.