Charlotte Street Hotel
5 stars
9.1
Wonderful
(347)
5 stars
Updating price...

Charlotte Street Hotel

5 stars
15-17 Charlotte Street, London, W1T 1RJ
9.1
Wonderful
347 reviews
Updating price...

Overview

Luxury hotel with a full-service spa and a fitness center A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour ro…Expedia Group
Luxury hotel with a full-service spa and a fitness center A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and 24-hour room service. Charlotte Street Hotel, Firmdale Hotels offers 52 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.1
Wonderful rating
Based on 347 verified guest reviews

Available rates

Sun 7/27
Mon 7/28

The neighborhood - Camden

15-17 Charlotte Street, London, W1T 1RJ

What's nearby

  • Primark3 min walk
  • Laure Genillard3 min walk
  • CRN North Thames4 min walk
  • The Drill Hall5 min walk
  • University of Westminster, Wells Street Campus6 min walk
  • Dominion Theatre6 min walk
  • Pollock's Toy Museum3 min walk
  • Tottenham Court Road4 min walk
  • Havas Worldwide London5 min walk
  • Fo Guang Shan Temple5 min walk
  • PizzaExpress Jazz Club6 min walk
  • BT Tower6 min walk

Reviews

9.1
Wonderful
347 verified ratings
Wonderful
286
Very good
28
Good
18
Okay
5
Fair
5
Mediocre
2
Poor
3

Summary of reviews

Guests say
Guests loved the hotel's excellent location and friendly service, appreciating the comfortable beds and clean accommodations. However, many reviews mentioned the high prices for breakfast and drinks, as well as the lack of tea and coffee facilities in the rooms, which detracted from the overall experience.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness8.5 out of 10
Bed Comfort8.5 out of 10
Breakfast2.5 out of 10
Value for Price2 out of 10
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Score by provider

All reviews

7.0
Good
Joanna, Jul 2025
Cons (-) No tea making facilities in room. Tea downstairs was 6 pounds. Breakfast was average and overpriced.
10
Wonderful
Renton, Jun 2025
Pros (+) I love the location. Handy for west end and theatres but not much traffic and many top restaurants within a few minutes (or seconds!)
Cons (-) Umm...nothing
7.0
Good
Caroline, Jun 2025
Pros (+) Excellent location for our needs, pleasant room with comfortable mattress, well equipped and quiet. We slept well. The public spaces are nicely furnished and decorated. The front staff on door and reception were professional, friendly and helpful.
Cons (-) The television signal kept cutting out meaning that we were restricted to the main channels, not great when you are paying these kind of prices. I did miss having tea & coffee facilites in the room. The breakfast is not great value, £5 for one cup of coffee and no free refills and in an near empty room we were seated by a group and by the door to the kitchen. The small tables in the bar are solid ...
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10
Wonderful
Jane, May 2025
Pros (+) The staff were all exceptional!
6.0
Okay
Chris, May 2025
Pros (+) Immaculately clean
Cons (-) Small bed, and service and food not good. Breakfast very poor.
10
Wonderful
Weaver, May 2025
Pros (+) Friendly staff, great location and excellent room
10
Wonderful
Marie, May 2025
Pros (+) The decor, the coziness, the location, the general feel of wellbeing and warmth and professionalism .
Cons (-) Nothing not to like, it is the best hotel in London as far as I am Concerned
10
Wonderful
Simone, Apr 2025
Pros (+) Charlotte St is such a stylish Hotel. It has welcoming and helpful staff, a great location and beautiful rooms. Both the in room dining and restaurant food was fabulous. Staff made me feel very comfortable as a solo traveller.
Cons (-) Nothing
10
Wonderful
Gerard, Apr 2025
Pros (+) beautiful decor, well positioned felt like home
9.0
Wonderful
Andrew, Mar 2025
Pros (+) Generally reception and lobby staff were amazing, rooms great, been a favorite for many years.
Cons (-) Restaurant staff were great, bar staff not so attentive

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.