Champagne Castle Hotel
4 stars
8.9
Very good
(1684)
4 stars
Updating price...

Champagne Castle Hotel

4 stars
R600 Champagne Valley, 3340 Winterton, KwaZulu-Natal
8.9
Very good
1684 reviews
Updating price...

Overview

Rating
Situated within the Ukhahlamba Drakensberg World Heritage Site, this 4-star hotel is surrounded by gardens and overlooks the Drakenberg Mountains. It includes a large pool, a restaurant and an animal farm. All rooms, suites and chalets at Champagne C…Booking.com
Situated within the Ukhahlamba Drakensberg World Heritage Site, this 4-star hotel is surrounded by gardens and overlooks the Drakenberg Mountains. It includes a large pool, a restaurant and an animal farm. All rooms, suites and chalets at Champagne Castle Hotel are decorated in light colours and have a private patio. They also come with a satellite TV and tea/coffee facilities. Meals are served in Champagne’s restaurant with its wooden beams and large fans for refreshment. There is also a bar with a fireplace that opens out onto a large veranda overlooking the mountains. Massages are available at the spa and there is a casual lounge with a large TV to relax afterwards. Guests can enjoy trout fishing in the garden ponds, go horse riding or accompany children in the games room.Booking.com
Rating
8.9
Very good
Based on 1684 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood

R600 Champagne Valley, 3340 Winterton, KwaZulu-Natal

Reviews

8.9
Very good
1684 verified ratings
Wonderful
1086
Very good
327
Good
163
Okay
51
Fair
28
Mediocre
13
Poor
16

Summary of reviews

Guests say
Guests enjoyed the stunning views and great food at the hotel, with many praising the spacious rooms and overall atmosphere. However, there were consistent complaints about the service quality and cleanliness, particularly at check-in and in the dining areas. Some guests also noted that the hotel could benefit from renovations and better maintenance.
AI-Generated from customer reviews
Location10 out of 10
Room Size8 out of 10
Cleanliness3 out of 10
Service3 out of 10
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Score by provider

All reviews

8.0
Very good
Marion, May 2025
Pros (+) The situation was fabulous and the food and service excellent.
Cons (-) Unfortunately the weather wasn't kind to us.
9.0
Wonderful
Ian, May 2025
Pros (+) We typically visit another Drakensberg hotel each year, but due to circumstances, we chose to stay at the Champagne Castle Hotel this time. It was a good chance to compare the two, and I must say, we were very pleasantly surprised. The location is stunning, and the hotel grounds meticulously maintained. Rooms are comfortable, the restaurant meals very delicious, and great communal areas to rest an...
Cons (-) Lack of WiFi in the rooms.
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10
Wonderful
Leroy, May 2025
Pros (+) Breathtaking views, spacious accommodation, friendly staff.
9.0
Wonderful
Aleida, May 2025
Pros (+) Beautiful surroundings, very very friendly staff, comfortable beds, spacious rooms, lounges, dining areas, clean, beautiful gardens, everything you need in one location.
9.0
Wonderful
Michael, May 2025
Pros (+) The whole experience was great. Magnificent setting and great facilities
Cons (-) I thought the trails were confusing. Not clear where to start from and could be better signs along the routes. The staff were very efficient but not particularly engaging.
9.0
Wonderful
Salim, May 2025
Pros (+) We told them we were Vegans and the chef went out of their way to ensure that we were catered for at the buffets.
9.0
Wonderful
Dror, May 2025
Pros (+) The room was very big and they included a large flat screen TV which I requested so we were very impressed! There is a balcony with easy access to the grounds and a breathtaking view. The food was superb! Every meal was more delicious than the next!
8.0
Very good
Emile, May 2025
Pros (+) Overall everything from staff to the food was exceptional.
Cons (-) I think COVID still has its effects. Buildings needs some TLC (maintenance). Other than that all was exceptional!
10
Wonderful
Mine, May 2025
Pros (+) Amazing staff! Everything was clean, beautiful and enjoyable! Best stay in the Drakensberg!
Cons (-) NO dislikes
10
Wonderful
Kelisha, May 2025
Pros (+) The amazing food
Cons (-) More activities on site are required for Entertainment

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Flat-screen TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 10:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.