Chalet-Hôtel Neige et Roc, The Originals Relais
9.0
Wonderful
(567)
4 stars
Updating price...

Chalet-Hôtel Neige et Roc, The Originals Relais

4 stars
255 Route De Taninges, 74340 Samoëns, Haute-Savoie
9.0
Wonderful
567 reviews
Updating price...

Overview

Rating
Family ski hotel with 2 spa tubs Jump on the free ski shuttle for a day on the slopes before returning to Neige et Roc, The Originals Relais for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a …Expedia Group
Family ski hotel with 2 spa tubs Jump on the free ski shuttle for a day on the slopes before returning to Neige et Roc, The Originals Relais for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa. Neige et Roc, The Originals Relais offers 48 accommodations with safes and complimentary newspapers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Samoëns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. An outdoor tennis court and a health club are featured at the hotel. 2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.0
Wonderful
Based on 567 verified guest reviews

Available rates

Mon 3/31
Tue 4/1

The neighborhood

255 Route De Taninges, 74340 Samoëns, Haute-Savoie

What's nearby

  • Jardin Botanique Alpin La Jaysinia7 min walk

Reviews

9.0
Wonderful
567 verified ratings
Wonderful
387
Very good
115
Good
49
Okay
11
Fair
3
Mediocre
2
Poor
0

Summary of reviews

Guests say
Guests generally appreciated the hotel's location and its cleanliness, often highlighting the beautiful surroundings and the excellent service from the staff. Many reviews praised the breakfast as a highlight of their stay. However, there were some concerns regarding room size, and some guests felt that the overall value for money was lacking, particularly in terms of price versus amenities. Overall, while there are some areas for improvement, guests mostly enjoyed their experience.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Service9 out of 10
Location9 out of 10
Breakfast8.5 out of 10
Room Size5 out of 10
Value for Price3 out of 10
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All reviews

9.0
Wonderful
Florence, Feb 2025
Pros (+) Great location, nice rooms and great equipments with swimming pool and spa; nice staff ;)
8.0
Very good
Barbara, Sep 2024
Pros (+) Excellent, great variety of foods
8.0
Very good
Holli, Jul 2024
Pros (+) It is a lovely well-equipped hotel with excellent facilities: indoor and outdoor pools, tennis court, spa, ping-pong and very good restaurant for dinner. Annexe rooms slightly less luxurious to those in the main building.
Cons (-) Check-out was at 10 a.m. which is unusually early especially for a Sunday. Five years ago, this was not the case.
9.0
Wonderful
Francky, Jul 2024
Pros (+) Amazing location with breathtaking views. Cosy rooms which will be in summertime amazing for skiing. Good shower and amazing bed! Staff are really supportive and friendly/helpful at all times. Wine choices and knowledge on them by the staff are very good.
Cons (-) In summertime and during hot weather, room will remain warm and can be for people like myself uncomfortable as will impact sleep.
10
Wonderful
Alexlock, Jul 2024
Pros (+) The Staff were extremely helpful and we had a fantastic stay
7.0
Good
Rafi, Apr 2024
Pros (+) Nice breakfast
Cons (-) Basic spa facilities . No room to relax in the spa area.
10
Wonderful
Peter, Mar 2024
Pros (+) Plenty of variety
Cons (-) Nothing
8.0
Very good
Paula, Feb 2024
Pros (+) Great facilities and very comfortable. Breakfast was fantastic.
Cons (-) Very expensive to eat.
4.0
Mediocre
Ian, Jan 2024
Pros (+) Staff were friendly Size of room
Cons (-) The separate building where our room was was not clean and the facilities were very poor and dirty. The WiFi was extremely slow at best as very often it dropped connection. The ski rooms are very basic.
10
Wonderful
Mirela, Jan 2024
Pros (+) It is a superb ski chalet. It is very nicely decorated by the owner, everything fits with the cozy atmosphere, the food is very good, the spa area is excellent. They helped us with everything that we needed. It was really a pleasant surprise!
Cons (-) The wifi could be better.

Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 10:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.