Chachagua Rainforest Hotel & Hot Springs
9.0
Wonderful
(1595)
4 stars
Updating price...

Chachagua Rainforest Hotel & Hot Springs

4 stars
2 Km. West From San Rafael de Peñas Blancas, San Ramon Alajuela. 15 Km From Fortuna Downtown, Chachagua
9.0
Wonderful
1595 reviews
Updating price...

Overview

Rating
While you're here, you can enjoy all the comforts of home and more, including a private pool and free WiFi, as well as a Smart TV and a coffee/tea maker. Other amenities include premium bedding, down comforters, laundry facilities, and towels.
Rating
9.0
Wonderful
Based on 1595 verified guest reviews

Available rates

Wed 5/21
Thu 5/22

The neighborhood

2 Km. West From San Rafael de Peñas Blancas, San Ramon Alajuela. 15 Km From Fortuna Downtown, Chachagua

Reviews

9.0
Wonderful
1595 verified ratings
Wonderful
1157
Very good
216
Good
111
Okay
48
Fair
31
Mediocre
10
Poor
22

Summary of reviews

Guests say
Guests had mixed feelings about the hotel, with some praising the beautiful surroundings and excellent service, while others criticized the location, cleanliness, and lack of amenities. The staff received high marks for their friendliness and helpfulness, making some guests feel at home. However, issues with the hot springs, breakfast options, and room conditions were noted.
AI-Generated from customer reviews
Service9 out of 10
Location3.5 out of 10
Cleanliness3 out of 10
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All reviews

10
Wonderful
Christopher, May 2025
Pros (+) The location is amazing, your own hire car is highly recommended. The resort is a unique nature experience with passionate welcoming staff. The hot springs, river, both restaurants, guided walks were all amazing. Only regret is not staying for 4 nights instead of two.
Cons (-) Could give any constructive feedback, great haven for nature lovers.
9.0
Wonderful
Sara, May 2025
Pros (+) Our stay at Chachagua was fantastic! The resort grounds are beautiful and well maintained, it was easy to navigate. The hot pools were such a bonus after long days of hiking. The restaurants have great food options, including vegetarian items. The staff was extremely friendly, personable and attentive.
Cons (-) There is a small river you need to cross to get to the parking area closest to the bungalows. Having rented a smaller AWD vehicle and booking tours directly with the companies, we chose to park closer to reception. It was a bit more of a walk but allowed us to enjoy the grounds and hear all of the birds! The grounds can be dark at night so use caution.
9.0
Wonderful
Marat, May 2025
Pros (+) The hotel is great. It is located at the middle of the forest and has a huge territory with jungles, waterfalls, lakes and hot springs.
Cons (-) The only bad (really bad) thing is the breakfast. The selection of food was very small -just a few dishes to choose from and the quality of food was very low too. Cheap motels in the US usually offer better breakfast than this hotel.
10
Wonderful
Rachelle, May 2025
Pros (+) It was beautiful and loved the breakfast and the hot springs and the nature walk
Cons (-) Just a little farther out than I expected
7.0
Good
Marcin, May 2025
Pros (+) Hot springs, forest trail, location, staff
Cons (-) Rooms are very dark, bathroom not maintained well
9.0
Wonderful
Roisin, May 2025
Pros (+) The staff were so warm, helpful and friendly especially Brayan. The resort was really cool and immersive with hiking trails, yoga, hot springs. being in the middle of the rain forest was a special experience
Cons (-) The bungalow felt a bit damp which was slightly uncomfortable but I probably should have expected it since it’s in the rainforest
10
Wonderful
Hayley, May 2025
Pros (+) Every ounce of the property was spectacular! We saw monkeys, tucans, lizards, you name it! We could not get over how gorgeous everything was and especially for the price! Food was also great!
Cons (-) It is in a bit of a secluded area (which we loved!) but made us hesitant to drive at night! Luckily the resort had everything we needed and more but we made sure to get back from our activities before dark.
10
Wonderful
Michael, Apr 2025
Pros (+) Everything.
Cons (-) Nothing.
10
Wonderful
Ilias, Apr 2025
Pros (+) Amazing location nestled into the jungle.
3.0
Poor
Anna, Apr 2025
Pros (+) It is very Beautiful and the beds are comfortable
Cons (-) The staff that received us in the evening was less than welcoming. On the way to our room, another staff member saw a snake on the path, so I asked him to come with me and check the room, but he was not friendly at all. Later, we needed help fixing the door, so we called reception and waited for an hour, but nobody came. The property is beautiful, but that’s about it. Apart from the two people at ...
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Amenities

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.