Castelo Hotel
4 stars
9.0
Wonderful
(1958)
4 stars
Updating price...

Castelo Hotel

4 stars
Rua da Muralha, 5400-414 Chaves, Vila Real
9.0
Wonderful
1958 reviews
Updating price...

Overview

Hotel in Chaves with a full-service spa and free breakfast This smoke-free hotel features a full-service spa, an indoor pool, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack barExpedia Group
Hotel in Chaves with a full-service spa and free breakfast This smoke-free hotel features a full-service spa, an indoor pool, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a sauna, and self parking. Change of towels is available on request. Castelo Hotel offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Chaves hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
9.0
Wonderful rating
Based on 1958 verified guest reviews

Available rates

Thu 7/31
Fri 8/1

The neighborhood

Rua da Muralha, 5400-414 Chaves, Vila Real

What's nearby

  • Chaves Castle2 min walk
  • Ponte Trajano7 min walk
  • National Railway Musem8 min walk
  • Roman Baths and Palace of Justice6 min walk
  • Roman Bridge7 min walk
  • Forte de Sao Francisco8 min walk

Reviews

9.0
Wonderful
1958 verified ratings
Wonderful
1435
Very good
356
Good
110
Okay
29
Fair
10
Mediocre
10
Poor
8

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and friendly service, with many praising the breakfast offerings. However, some noted issues with parking fees and room sizes, which detracted from the overall experience.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Breakfast9 out of 10
Cleanliness8.5 out of 10
Value for Price3 out of 10
Room Size2.5 out of 10
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All reviews

9.0
Wonderful
David, Jul 2025
Pros (+) This hotel is right in the middle of Porto, very close to the river and old town. You can reach all the sites on foot. The breakfast buffet is extensive, lots of fresh fruit and also good selection of hot food. Our beds were very comfortable, the room was clean, and the staff at the front desk was very friendly and helpful.
Cons (-) We stayed in a room in which the exhaust fan wasn't working, so the mirror fogged up very quickly while taking showers. We notified the receptionist, but since it was the weekend, the matter couldn't be fixed immediately.
10
Wonderful
Paul, Jul 2025
Pros (+) lovely room. air conditioning as it was so hot. it was close to everything. lovely place to visit with good atmosphere.
10
Wonderful
Robert, Jul 2025
Pros (+) Great location, beautiful design and facilities, super friendly and helpful staff
10
Wonderful
Anonymous, Jul 2025
Pros (+) Everything was squeaky clean
Cons (-) The spa is somewhat dangerous. No ladder to go into the whirlpool. The pool ladder is slippery
3.0
Poor
Crofty, Jul 2025
Pros (+) The location was good and the secure garage was good but would be nice to be offered free instead of more costs.
Cons (-) Paying for parking which should be free, the hotel views are poor given ours and someone else we spoke to just looked onto walls within 10 foot from the window. Breakfast is standard and nothing exciting if it wasn't free I wouldn't pay for it.
8.0
Very good
Claire, Jul 2025
Pros (+) Not the best
Cons (-) Breakfast
8.0
Very good
Roger, Jun 2025
Pros (+) Excellent central location for the city centre. Good garage parking with EV charge points ( but need a charging lead that will work with a domestic socket). Staff were very friendly and helpful. Our room had a balcony with hot tub.
Cons (-) The hotel doesn’t have a restaurant, which we knew, but we were slightly disappointed that snacks were not generally available in the lounge bar.
7.0
Good
Slawitsheeta, Jun 2025
Pros (+) Great location.
Cons (-) The rooms are small. The mororcycle car park has a steep downhill gradient in to it and is scary on a tall bike. I did it once but then parked on the public car park on the other side of the road.
10
Wonderful
Kelly, Jun 2025
Pros (+) This hotel is exceptional. The location is ideal, situated in the heart of old town so you can access anything by foot. The staff were very helpful and friendly. The room was clean and comfortable, and the price was very reasonable and included breakfast and free parking. Wonderful stay. Cannot wait to visit again!
10
Wonderful
Louise, Jun 2025
Pros (+) Good central location. Helpful staff. Secure motorbike parking.
Cons (-) Some food options, even if just a vending machine, in the hotel would be good, so you don't necessarily need to leave the hotel to eat (particularly when it's melting hot outside!)

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number8313