Cassia Cottage
4 stars
9.3
Wonderful
(1414)
4 stars
Updating price...

Cassia Cottage

4 stars
Khu Pho 7, Tran Hung Dao, Phu Quoc
9.3
Wonderful
1414 reviews
Updating price...

Overview

Rating
Stylish hotel on the shore with 3 outdoor swimming pools Spend the day catching some rays at the beach, relaxing by one of Cassia Cottage Resort and Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Cassia Cottage Resort Expedia Group
Stylish hotel on the shore with 3 outdoor swimming pools Spend the day catching some rays at the beach, relaxing by one of Cassia Cottage Resort and Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Cassia Cottage Resort and Spa offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. 3 outdoor swimming pools are on site along with a children's pool. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.3
Wonderful
Based on 1414 verified guest reviews

Available rates

Mon 4/14
Tue 4/15

The neighborhood - Duong To

Khu Pho 7, Tran Hung Dao, Phu Quoc

What's nearby

  • Long Beach0.27 mi
  • Vietnam Explorer Dive Center0.69 mi
  • Coi Nguon Museum0.46 mi

Reviews

9.3
Wonderful
1414 verified ratings
Wonderful
1115
Very good
173
Good
60
Okay
21
Fair
20
Mediocre
6
Poor
19

Summary of reviews

Guests say
Overall, guests had a mixed experience at the hotel. While many praised the cleanliness and beautiful location, noting the friendly staff and pleasant atmosphere, there were significant complaints regarding service, particularly issues with staff interactions and responsiveness. Families traveling with children found the environment not suitable for kids, and some mentioned problems with amenities like breakfast and air conditioning. However, others appreciated the unique charm of the property and recommended it for those seeking a quiet getaway surrounded by nature.
AI-Generated from customer reviews
Atmosphere9.5 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Amenities5 out of 10
Service3.5 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

9.0
Wonderful
Alison, Mar 2025
Pros (+) Loved the peaceful location, the beautiful beach and the way everything was laid out. The staff were awesome and so helpful and kind.
Cons (-) The bed was very hard and uncomfortable and there was very little room in the bedroom for our clothes. This was the last six days of our trip and we wanted to unpack but it just wasn’t possible.
9.0
Wonderful
Jack, Mar 2025
Pros (+) Absolutely loved our stay here. Super friendly staff, lovely breakfast with loads of options, beautiful grounds - we always got a sunbed - and access to the beach. Room was huge and very comfortable - spotlessly clean.
Cons (-) The restaurant/bar is a little pricy but there are lots of other food options walking distance if needed.
10
Wonderful
Yvonne, Mar 2025
Pros (+) The resort is absolutely beautiful, so green, quiet and spacious. The beach was immaculate, as was the pool area. Breakfast was fantastic, so much variety. We ate in the Spice House restaurant twice, and whilst it was a bit more expensive than other local options, the quality and service were really good. I also did the yoga one morning and the teacher was lovely ( very patient with me!).
Cons (-) We were a bit worried about mosquitoes but actually only saw one, and appreciated the netting on the bed, which felt quite romantic!
6.0
Okay
Leigh, Mar 2025
Pros (+) It’s location
Cons (-) Slow service
10
Wonderful
Anonymous, Mar 2025
This beautiful resort was the very best of 6 stops in Vietnam. The bungalow was beautiful. The garden like a botanical garden, the beach beautiful, and clean and the 3 pools great. We were always alone with our son at the kids pool which he enjoyed so much. The staff was super kind as in all good hotels in Vietnam. The breakfast in the Spice house offered a very wide selection of western and Asian...
Read more
10
Wonderful
Anonymous, Mar 2025
Such a wonderful resort Beautiful, peaceful, and relaxing Nice facilities and everything you need for a perfect vacation. Caring, efficient and super friendly staff took care of our every request. Especially Lily and Jenny, along with the kitchen crew and housekeeping staff. They made our stay extra comfortable. The pool was beautiful, along with the surrounding grounds… Always a lounge chair avai...
Read more
10
Wonderful
Jane, Mar 2025
Pros (+) Our garden room was very comfortable, a/c was very efficient and quiet. Breakfast was great, lots of choice, particularly liked the fresh fruits. Loved the morning yoga, Sofia was amazing. The beach was clean and many sunbeds. The staff were exceptional, without exception they were friendly and did their jobs well. Special mention to Sofia, Sang and Vang …. And also chef for bringing in some chill...
Cons (-) More staff at happy hour would be better. Those there did a good job but sometimes there were too many customers.
Read more
9.0
Wonderful
Paul, Mar 2025
Pros (+) Beautiful gardens with low rise buildings and beachside setting. The swimming options were great and the Beachside bar with Happy Hour and beaut sunsets were a hit with most stayers. The room was spacious and the AC and fan were a blessing during very warm days and nights.
Cons (-) Being fussy but fair, the bed mattress was hard. The cottage room had no space to easily make tea/coffee and a clock of some description would have been useful at times. No TV was perhaps a ‘plus’. The staff did not sufficiently check on the transfer transport organised. The transport we were provided, at a significant cost, was substandard and unsafe, with seatbelts not working. Greater incentive...
Read more
10
Wonderful
Anonymous, Mar 2025
Cassia Cottage and Resort Spa was such a wonderful place to stay. We upgraded to a garden cottage i believe it was called. It was like a bungalow with two apartments and our own veranda. This resort is a gem, from the beachfront area, to the simplicity and beauty of the three pools, to the amazing breakfasts with chefs to handle omlets, pancakes or fried eggs, to the fantastic breakfast desserts, ...
Read more
10
Wonderful
John, Feb 2025
Pros (+) Was very relaxing
Cons (-) Nothing

Amenities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Infinity pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Free Wi-Fi

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.