Casa Velas Hotel Boutique & Ocean Club-Adults Only
9.1
Wonderful
(72)
4 stars
Updating price...

Casa Velas Hotel Boutique & Ocean Club-Adults Only

4 stars
Pelicanos 311 Fracc. Marina Vallarta, 48354 Puerto Vallarta, Jalisco
9.1
Wonderful
72 reviews
Updating price...

Available rates

Sun 5/11
Mon 5/12

The neighborhood - Marina Vallarta

Pelicanos 311 Fracc. Marina Vallarta, 48354 Puerto Vallarta, Jalisco

What's nearby

  • El Faro Lighthouse13 min walk
  • Marina Golf Club14 min walk
  • Marina Vallarta13 min walk

Reviews

9.1
Wonderful
72 verified ratings
Wonderful
58
Very good
3
Good
10
Okay
0
Fair
0
Mediocre
0
Poor
1

Summary of reviews

Guests say
Guests consistently praised the hotel for its exceptional service, cleanliness, and high-quality food. Many highlighted the friendly and accommodating staff, with special mentions of individuals like Karina and Armando. The atmosphere is described as relaxing and peaceful, making it a great choice for those looking to unwind. While some guests noted issues with room sizes and internet connectivity, the overall experience was overwhelmingly positive, with many expressing a desire to return.
AI-Generated from customer reviews
Service10 out of 10
Cleanliness9.5 out of 10
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Score by provider

All reviews

2.0
Poor
Veronika, Feb 2025
Pros (+) Proximity to airport
Cons (-) Old facility, beach is accessible by shuttle, were charged twice for the same booking and nobody flagged it on the hotel side
10
Wonderful
Alyson, Jul 2024
Pros (+) This hotel is amazing. The level of care that they provide their guests is so wonderful. It’s like a very high-end resort at an approachable price. The grounds are lush and beautiful. The pool is gorgeous. The restaurants are delicious. The beach club is fabulous. I’m not gonna mention one person in particular because honestly, every single person working at that resort is so kind, helpful, and Ar...
Cons (-) If you’re used to lots of dining options at an all inclusive, you will not get that here, but all of the food is amazing.
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9.0
Wonderful
Dyck, Apr 2024
Cons (-) I will discuss the few minor deficiencies with the hotel
10
Wonderful
Pulley, Mar 2024
Pros (+) The exclusive and excellent service.
Cons (-) The beach is a little distance away, but they offered free shuttle.
9.0
Wonderful
Michael, Mar 2024
Pros (+) Armando was so friendly and happy Very accommodating The front desk staff was always helpful and courteous. Grounds keeping - good morning was the theme - so polite !!! House keepers were always on top of things. Super clean - we loved them all
Cons (-) Leaving casa Vellas by the front entrance and coming back to casa Vellas was a bit much. Coming in and out with Uber or taxi cab -we kinda felt that they were to strict
10
Wonderful
Oleksi, Feb 2024
Pros (+) Emiliano Restaurant and very friendly staff! Special thank you to: Gdu Rodolfo Daniel Avalos Fredy Ramon Jerry Ohary Rocio Cezar
Cons (-) Everything
10
Wonderful
Claudett, Jan 2024
Pros (+) Well appointed rooms, friendly and helpful staff that goes above and beyond. Food and drink were excellent. Beds very comfortable. Pool and gym are fantastic. We really enjoyed the relaxing, low key atmosphere we experienced throughout the resort and love the location close to the marina.
10
Wonderful
Alan, Jun 2023
Pros (+) Hotel and staff were exceptional. Facilities superb and atmosphere relaxed and friendly. The all-inclusive menu was varied and good with the restaurant staff willing to cook request meals. Drinks were good quality.
Cons (-) WE asked to change our room. the room we booked was disappointing no view and smaller than expected. we paid to upgrade our room.
9.0
Wonderful
Maegan, Feb 2023
Pros (+) Tau Beach club was my favorite
9.6
Wonderful
Anonymous, Jan 2023
We have been back 5 times. Can not say enough of the rooms , staff , food If you want to relax , avoid the noise , masses , crowded pools and feel special , this is the place for you. Dress up in the evenings , everething always immaculate, calm and serene. Oozes class Will continue to go back for many years to come

Amenities

  • Private beach
  • Adults only
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking
  • Free parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.