Casa San Miguel Hotel Boutique y Spa
5 stars
9.2
Wonderful
(180)
5 stars
Updating price...

Casa San Miguel Hotel Boutique y Spa

5 stars
I Lopez Rayon No 2 Col Centro, 73310 Zacatlán, Puebla
9.2
Wonderful
180 reviews
Updating price...

Overview

Rating
Hotel in Zacatlán with a full-service spa and free breakfast Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities inclu…Expedia Group
Hotel in Zacatlán with a full-service spa and free breakfast Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a sauna, spa services, and conference space. Casa San Miguel Hotel Boutique y Spa offers 16 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 49-inch Smart televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Zacatlán hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.2
Wonderful
Based on 180 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood

I Lopez Rayon No 2 Col Centro, 73310 Zacatlán, Puebla

Reviews

9.2
Wonderful
180 verified ratings
Wonderful
139
Very good
25
Good
9
Okay
1
Fair
2
Mediocre
3
Poor
1

Summary of reviews

Guests say
Guests generally appreciated the hotel's great location and cleanliness, highlighting the friendly staff and comfortable beds. However, there were complaints about the service, particularly regarding delays and issues with amenities like the jacuzzi and sauna.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
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Score by provider

All reviews

7.0
Good
Quiroz, Jun 2024
Pros (+) The building is very nice and well located
Cons (-) The jacuzzi water faucet was leaking, no bubbles for the jacuzzi, the air conditioner makes a lot of noise.
10
Wonderful
Alfonso, May 2024
Pros (+) Everything
Cons (-) It was very close to everything
10
Wonderful
Rosa, Mar 2024
Pros (+) It is clean, well located and modern.
Cons (-) It does not have a gym and neither a pool.
7.0
Good
Nicolas, Feb 2024
Pros (+) Location is great and in the city center close to everything
Cons (-) Overpriced and even if they offer spa it is not a real spa place. I mean there is a sauna but that's it. Additional, the supermarket is behind the hotel and it generates tons of noise
9.0
Wonderful
Paul, Dec 2023
Pros (+) Location, cleaniness, friendly staff.
Cons (-) The sauna unfortunately only heats until 65C max, which is not very hot.
10
Wonderful
Claudia, Sep 2023
Pros (+) Everything
10
Wonderful
Jazzmin, Jul 2023
Pros (+) This place was honestly one of the best places we stayed as we traveled through Mexico... The town, in general, was the best! But the hotel made it even better. The staff was super friendly and very helpful at all times. Breakfast was included in the room and it was delicious! You can't beat the breakfasts in Mexico! I enjoyed using the sauna after a whole day of hiking and visiting the Cascadas d...
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10
Wonderful
Juan, Jun 2023
Pros (+) Great location. Very modern and service was great.
10
Wonderful
Itzalhe, Aug 2022
Pros (+) location
Cons (-) everything was excellent
10
Wonderful
Hugo, Aug 2022
Pros (+) very nice place and in a great location. Room was spacious and beds were comfortable.
Cons (-) A common problem of many hotels, toilet paper seems to be the most cheap available in the market

Amenities

  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.