Casa Malca
4 stars
9.1
Wonderful
(713)
4 stars
Updating price...

Casa Malca

4 stars
Carretera Tulum-Boca Paila Km 9.5, 77780 Tulum, Quintana Roo
9.1
Wonderful
713 reviews
Updating price...

Overview

Rating
Ocean-view hotel with a bar/lounge, near Tulum Beach Catch some rays at the beach or spend the day relaxing at Casa Malca's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request. Casa Malca Expedia Group
Ocean-view hotel with a bar/lounge, near Tulum Beach Catch some rays at the beach or spend the day relaxing at Casa Malca's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request. Casa Malca offers 70 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily. A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.1
Wonderful
Based on 713 verified guest reviews

Available rates

Mon 5/12
Tue 5/13

The neighborhood - Zona Hotelera Tulum

Carretera Tulum-Boca Paila Km 9.5, 77780 Tulum, Quintana Roo

Reviews

9.1
Wonderful
713 verified ratings
Wonderful
480
Very good
75
Good
62
Okay
30
Fair
32
Mediocre
16
Poor
18

Summary of reviews

Guests say
Guests generally appreciated the hotel's cleanliness and service, highlighting the beautiful aesthetics and unique features of the hotel. However, some reviews mentioned concerns about the location being less desirable and the restaurant options being limited. Overall, many guests enjoyed their stay and found it to be a good experience, with some minor drawbacks.
AI-Generated from customer reviews
Cleanliness9 out of 10
Service8.5 out of 10
Location5 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

10
Wonderful
Ryan, Apr 2025
Pros (+) I’ve been many places in the world this was great value and lovely people
9.0
Wonderful
Chris, Apr 2025
Pros (+) We had a wonderful stay at Casa Malca. Our family of 4 stayed at one of the Village Suits which was luxurious! The suit is grand, both in terms of size and how lush and utterly comfortable it feels. The floor to ceiling sliding doors and red velvet curtains make you feel like being in a big show on Broadway:)) No noise or sunlight can pass these "gates" which means the room is absolutely silent an...
Read more
2.0
Poor
Giuseppe, Mar 2025
Pros (+) The hotel is ok, and the beach in front is very nice and well maintained—there’s no doubt about that. The food is good.
Cons (-) This is the first time I’ve ever given such a low rating to a hotel, and I do so with great regret. Let me explain why: two credit cards were stolen from us, which we had placed in our backpacks and which never left our hotel room. These were company credit cards that we wouldn’t have used during our vacation. Therefore, the only people who had access to the room, apart from us, were the housekeep...
Read more
10
Wonderful
Carrie, Jan 2025
Pros (+) We loved our room, the beach and pools.
Cons (-) Nothing
10
Wonderful
Krzysztof, Jan 2025
Pros (+) Service was perfect
Cons (-) Wifi could be better ( connection was lost every few minutes )
10
Wonderful
Mar, Dec 2024
Pros (+) HOSPITALITY BEAUTIFUL BEACH
10
Wonderful
Arlene, Oct 2024
Pros (+) Breakfast was amazing and the location was the best! The staff was extremely professional, helpful,kind and made u feel special. The rooms are huge and beautiful.
Cons (-) None
10
Wonderful
Gil, Sep 2024
Pros (+) Beautiful room with ocean view, great breakfast, great location, perfect service
Cons (-) Nothing
10
Wonderful
Marko, Sep 2024
Pros (+) Our best stay in Tulum so far!! Amazing facilities, kind staff and great service. We celebrated birthday there and staff were extremely kind and attentive. Beach is beautiful and being maintained on daily basis
10
Wonderful
Debbie, Aug 2024
Pros (+) It was great amazing food and location and views

Amenities

  • Private beach
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.