All reviews
The food and facilities were amazing, we had a very relaxing time and surely will be back in the future.
The whole experience exceeded my expectations. It is a real proof that Bulgaria knows how to treat the tourists. The hotel is clean, silent and comfy. The rooms are big so they can easily host a family with kids. The attention to details can be seen al over the place. The staff is great, very helpful, polite and very discreet. The Restaurant offers high quality services, good and fresh products, c...Read more
I spend 4 nights on this facility on January , and i was surprised by the professional way to treat the clients from staff .Is one of the best hotel where the management and staff have a a very close oriented attitude to the visitors. Everything is organized to make you a very pleasant moments during staying here .Meals are very diversified and you can choose from at least 50 types of meals every ...
Lack of main tools which are a must in a kitchenette such as: forks, spools, corkscrew, bottle opener, etc..Read more
Everything was excellent.
Located on the beach in Kranevo, real 5-star hotel, good services, friendly employees
The bed mattress could be more comfortable, in some rooms on the top floor you can hear the noises of the systems positioned on the roof
Top 3 reasons to book here: 1. Thermal pools and saunas. Great no matter the season. Enough to do for 2-3 nighs without the need to leave the hotel. Hot water in thermal pools, plenty of saunas of all sorts. Loved the wood fire sauna ouside. 2. High quality food. Best food in a Bulgarian hotel. 3. Attention to details that make the difference (small things like the right size of bathrobe for our k...
On weekends it caterers to families, so expect kids screaming and running everywhere. This did not bother us, since we were a family with a small kid, but I wouldn't choose the weekends if I were a couple looking for relaxation. 1. Too crowded at the pool area off season when the hotel is full. Too crowded at meal times. It was unbearable at times. In summer it didn't feel this crowded. You barely...Read more
The food was plenty and varied. The rooms are big, clean and the pools/saunas are excellent. The staff is very friendly. Salutari doamnei Elena Radu 😀
Everything was excelent.
Great Spa area Very tasty food Big and comfortable room
A bit crowded Pool area too noisy
Room Food Spa Staff
Sofa bed
Very clean, quiet, warm (in the winter) hotel, spacious and comfortable rooms, beautifully decorated. Wonderful spa facilities, with a hot pool outside in the winter.
Food is overall good, especially the meat and vegetables, but the vegetarian options need a bit of attention. The mekitsi and potato koftas had no taste at all, seemed like they were made from a ready-made powder or similar, almost inedible.
